Senior International Account Manager, Amazon

• The successful candidate will have business fluency in Mandarin
• Bachelor's degree
• Experience in developing, negotiating and executing business agreements
• Experience in a professional field or military
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Candidate most be fluent in Mandarin, both spoken and written

Desirable

• The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment
• You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets
• Own strategy and commercial growth of our customers based internationally (e.g. China, US, India etc) but shipping cross boarders into the United Kingdom
• Drive revenue, adoption, and market segment share for our product
• Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
• Measure performance, articulate root-cause analysis, and link to specific improvement areas
• Relay market segment needs and requirements back to internal Amazon teams
• Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
• Drive and accelerate spend adoption through advising customers on best practices for using our product
• Assess program risks, anticipate challenges, and provide escalation management when necessary