Product Manager, Block
Square Banking, Debit Card
$153-270k
Salary range is dependent on location. Plus equity
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$153-270k
Salary range is dependent on location. Plus equity
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- 6+ years of experience in product management
- Results focus: you have a bias toward action and are comfortable driving projects forward through ambiguity
- Collaboration skills: you work well with partners across the entire company to achieve strategic results
- Customer empathy: you have customer empathy and experience shaping product direction based on customer needs
- FinTech experience, particularly within issuing, a plus
What the job involves
- The Square Banking team builds tools that allow millions of small businesses around the globe to better manage their cash flow. The legacy financial system relies on long-standing and often-unfair conventions like outdated fees and onerous applications
- We are building better business banking by seamlessly integrating payments and banking in one place, without the frustrations and hassles of incumbent banks
- As the Square Debit Card Product Manager, you will lead the strategy and execution of a product that gives sellers instant access to their payment proceeds and helps them manage their spend
- You will collaborate closely with designers, engineers, data scientists, and other cross-functional team members to ensure that our debit card product solves sellers’ pain points in a remarkable way
- Own the customer experience and the P&L of Square Debit Card
- Deeply understand the jobs-to-be-done of our sellers through qualitative and quantitative research, and champion their needs within Block
- Drive the product roadmap and execute the delivery timelines for the work required to provide remarkable experiences for our sellers and grow the business
- Use an iterative, data-driven experimental approach to product development
- Influence key stakeholders throughout Block in order to align intent, resources, and prioritization
- Operate cross-functionally and build strong partnerships both within Block and with external vendors to deliver excellent products and services
- Foster an environment that enables the team to execute quickly while maintaining a high standard for quality
- Manage the entire product life cycle from ideation, to planning, execution and launch
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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