Staff Infrastructure Engineer, Shield AI

• Bachelor's degree in a technical discipline or equivalent practical experience
• 8+ years of experience engineering and supporting enterprise infrastructure in production environments
• Advanced experience administering and engineering Microsoft Active Directory, including AD DS, Group Policy, DNS, authentication, and replication
• Strong experience with enterprise compute, virtualization, and storage platforms, including technologies such as VMware, Hyper-V, KVM, NetApp, Pure Storage, Dell EMC, or equivalent
• Strong Windows Server administration experience and working proficiency with Linux systems such as RHEL or Ubuntu
• Experience designing and implementing backup, replication, disaster recovery, and business continuity solutions, including RTO/RPO planning and testing
• Experience with infrastructure automation and configuration management using tools such as Terraform, Ansible, PowerShell, Python, Bash, or similar technologies
• Experience supporting hybrid infrastructure across on-premises environments and AWS and/or Azure
• Demonstrated ability to lead complex technical initiatives, establish engineering standards, troubleshoot ambiguous problems, and mentor other engineers
• Effective written and verbal communication skills, including the ability to communicate technical concepts to technical and non-technical audiences

Desirable

• Shield AI is seeking a Staff Infrastructure Engineer to design, engineer, and support enterprise infrastructure across offices, engineering environments, data centers, and hybrid cloud platforms
• As part of the Cloud & Infrastructure team within Enterprise Operations, this role will provide senior technical leadership across Active Directory, compute, virtualization, storage, backup and disaster recovery, and core infrastructure services
• The Staff Infrastructure Engineer will remain hands-on while helping define scalable, secure, and resilient infrastructure standards that support Shield AI’s continued growth
• Serve as a senior technical resource on the Cloud & Infrastructure team, designing and implementing solutions for complex infrastructure requirements and technical challenges
• Design, deploy, administer, and optimize Active Directory and core identity infrastructure, including domain services, Group Policy, DNS, authentication, replication, and integration with cloud identity services
• Engineer and operate enterprise compute, virtualization, and storage infrastructure supporting business, engineering, and mission-critical workloads
• Design, administer, and optimize enterprise storage platforms, including capacity planning, performance, availability, data protection, replication, and lifecycle management
• Engineer and support compute platforms across data centers, colocation facilities, offices, and hybrid cloud environments, including virtualization, GPU-accelerated infrastructure, VDI, and specialized engineering workloads
• Engineer and maintain Windows and Linux server infrastructure across Perform capacity planning and infrastructure sizing for new workloads, engineering environments, site expansions, and data center deployments
• Design, deploy, and maintain data center and colocation infrastructure, including server and storage platforms, rack-level deployments, capacity planning, hardware lifecycle management, resiliency, and coordination with supporting teams and external providers
• Perform infrastructure capacity planning and sizing for new workloads, engineering environments, site expansions, and data center deployments
• Design and continuously improve backup, disaster recovery, and infrastructure resiliency, including recovery architecture, replication, recovery objectives, testing, documentation, and execution of disaster recovery exercises
• Implement monitoring and observability for infrastructure availability, capacity, performance, and reliability; identify and drive improvements before they become operational issues
• Develop infrastructure automation and repeatable deployment patterns using Terraform, Ansible, PowerShell, Python, Bash, or similar technologies
• Support integration between on-premises infrastructure and AWS/Azure, including workloads requiring hybrid connectivity or services, and support containerized or Kubernetes-based infrastructure where appropriate
• Troubleshoot and resolve complex infrastructure incidents and serve as an escalation point for critical production issues
• Participate in on-call, emergency response, and planned maintenance activities as required
• Partner with Cybersecurity on infrastructure hardening, vulnerability remediation, access controls, and compliance requirements
• Partner with Network Engineering on infrastructure connectivity and dependency requirements while maintaining clear ownership boundaries for enterprise network architecture and network devices
• Lead infrastructure projects and technical initiatives from design through implementation, including architecture, standards, operational documentation, and handoff procedures
• Mentor engineers and provide technical guidance while remaining hands-on with infrastructure engineering and implementation
• Develop and maintain infrastructure standards, architecture documentation, operational procedures, and engineering best practices