Partner Program Coordinator, Planet

• The ideal candidate has experience with CRM tools (especially Salesforce), enjoys building and optimizing processes that scale, and thrives in a dynamic, fast-paced environment
• 2+ years of experience in partner operations, sales operations, revenue operations, or a similar role
• Familiar with working in a remote-first environment
• Ability to identify process improvements and implement scalable solutions that are aligned with business goals
• Demonstrated ability to manage multiple tasks simultaneously, effectively prioritize competing demands, and take initiative independently
• Proficiency in Salesforce and familiarity with partner management or CRM systems
• Excellent written and verbal communication skills to effectively influence internal, cross-functional stakeholders and manage expectations with external partner organizations
• Excellent organizational skills and attention to detail to juggle multiple priorities
• Experience working cross-functionally with technical and non-technical teams

Desirable

• We’re looking for a highly organized Partner Program Coordinator to join Planet’s Partnerships team
• Partners play a key role in how Planet goes to market, supplying industry knowledge, analytics expertise, and distribution networks
• This role is critical to ensuring a smooth partner experience, efficient internal processes, and high-quality program execution
• You’ll support the operational backbone of our partner program, including: partner provisioning, certification tracking, contract renewals, Salesforce configuration, and referral partner onboarding
• This role reports to the Partner Program Lead and collaborates closely with cross-functional stakeholders across sales, systems, legal, and marketing to make sure our partners have the access, tools, and support they need to succeed at scale
• Create a smooth and professional experience for new partners by leading onboarding communications and coordinating their initial setup
• Manage access setup for partners across various internal tools and systems
• Triage and resolve access issues by identifying problems and working with internal teams to troubleshoot provisioning challenges
• Improve the experience for future partners by identifying, prioritizing and executing on opportunities to streamline and scale core partner program processes
• Provide internal teams with the visibility they need by building and maintaining reports and dashboards on partner activity and performance
• Support data accuracy and usability in Salesforce by managing partner-related layouts and configurations
• Keep records up to date by tracking completion of required training and certifications for reseller partners
• Support partner contract renewals by managing administrative updates and documentation
• Help ensure new Planet partners meet our compliance requirements by supporting the due diligence process
• Maintain clean records of partner access and entitlements using internal systems

• Application Deadline: October 20, 2025 by 11:59 PM PDT