API Product Manager, Firstup
+ Stock options
Workplace communication platform
Open for applications
Workplace communication platform
201-500 employees
Open for applications
+ Stock options
201-500 employees
Company mission
To improve the employee experience at every moment that matters, large and small.
Role
Who you are
- 5+ years of product management experience, with specific focus on API products
- Strong technical background with hands-on experience in API product management, development, integration or implementation
- Excellent understanding of SCIM, OpenAPI, REST, GraphQL, webhooks, and API authentication methods
- Experience with API lifecycle management tools and developer portals
- Strong analytical skills with data-driven decision making
- Exceptional communication skills, with ability to translate technical concepts to business stakeholders
- Proven track record in B2B product management or customer-facing technical roles
Desirable
- Technical degree in Computer Science, Software Engineering, or related field
- Experience with API monetization strategies and pricing models
- Knowledge of API security best practices and compliance standards
- Understanding of developer experience (DX) principles
- Experience with developer advocacy or technical marketing
- Familiarity with API documentation tools and standards (OpenAPI, Swagger)
- Experience delivering Integrations via API
What the job involves
- We're seeking an experienced API Product Manager to drive the strategy, development, and growth of our API product suite
- In this role, you'll bridge the gap between technical capabilities and business opportunities, working with engineering, marketing, and sales teams to deliver compelling API solutions to our B2B customers
- Own the API product roadmap and strategy, aligning it with company objectives and market needs
- Collaborate with other product leads to define internal API opportunities to elevate the platform
- Analyze market trends, competitive landscape, and customer/internal feedback to identify new API opportunities
- Collaborate with engineering teams to define technical requirements and prioritize features
- Partner with our tech writer to deliver comprehensive API documentation and developer resources
- Monitor API performance metrics and drive continuous improvement
- Develop pricing models and go-to-market strategies for API products
- Work closely with B2B sales and marketing to articulate API value propositions and drive adoption
Our take
As hybrid and remote work models become commonplace, workplace communication struggles to keep pace. many companies now grapple with burnout and digital fatigue, compounded by the absence of regular face-to-face interaction, leaving HR teams and managers searching for effective engagement strategies.
Enter Firstup, a solution designed to tackle this challenge head-on. It offers a workplace communication platform that seamlessly integrates with a company's HR systems. By tapping into data from recruitment, performance management, talent acquisition, and other sources, first build detailed employee profiles. This enables companies to craft and deliver personalized engagement initiatives, ultimately enhancing productivity and retention rates.
With a track record of success, Firstup has recently surpassed the $100M mark in annual recurring revenue and clinched the prestigious 2023 HR Tech Award for Employee Experience. Already trusted by over 40% of the Fortune 100, including industry giants like Amazon, Holton, and Ford, Firstup is poised to continue growth. Its ability to adapt to the evolving needs of the modern workforce ensures it remains a key player in the realm of workplace communication and engagement.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company benefits
- Health Coverage: Doing your best starts with feeling your best. We provide fully paid medical, dental, and vision for employees, plus 70% for dependents
- Flexible Time Off: You can’t mobilize if you don’t rest and recharge—so take as much paid time off as you need
- Fruity Umbrella Drink Bonus: When we say we want you to take time off, we mean it. To encourage you, we offer extra compensation when you take time off in full-week increments
- Retirement Plan: There’s life beyond work, and someday there will be a lot of it. We’ll help you save for that time
- Professional Development: We invest in our people and build their skills for the future of work—no matter where that future takes them
- Family Leave: We support making big changes, and nothing will change your life more than bringing a child into your family. That’s why we offer 12 weeks of fully paid family leave for all parents
- Volunteer PTO: We give you paid days off to give back because we want our workforce to be a force for good
- Commuter Benefits: Although much of our workforce is remote, when we do head into the office, we subsidize eco-friendly ways to get there
Company HQ
Financial District, San Francisco, CA
Leadership
Nicole Alvino
(CEO)Previously the founder and CEO of Dermalounge. They also worked at Enron Europe as an Analyst and Associate.
Jim Larrison
(CCO)Graduated from Bradley University with a BS in Marketing & Market Research. Previously co-founded Dynamic Signal where they served as the President and then Chief Customer Officer.
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