TechOps System Administrator, PlayStation
Contract
$40 - $45 USD per hour
Office located in Aliso Viejo, CA
Gaming and digital entertainment provider
Open for applications
Gaming and digital entertainment provider
1001+ employees
Open for applications
$40 - $45 USD per hour
Office located in Aliso Viejo, CA
1001+ employees
Company mission
To create a gaming experience without barriers that fits the needs of players of all abilities.
Role
Who you are
- Core Knowledge - Candidates must demonstrate at-least 2 of the following (Practical Linux Experience Required):
- Linux CLI troubleshooting
- Kubernetes administration
- IT Customer Support and Networking knowledge (Network+ level)
- Minimum 2 years of experience in Linux systems administration and 3 years in a technical support or IT service delivery role
- Proficiency with Linux CLI, Bash scripting, automation tools (e.g., Ansible), and familiarity with container orchestration (Kubernetes)
- Familiarity with public cloud infrastructure concepts (e.g., compute, storage) and foundational networking knowledge (Network+ level)
- Experience using ServiceNow or Jira in a support operations context
- Strong communication skills with a knack for breaking down technical concepts into clear, actionable information while ensuring a high-quality customer experience
What the job involves
- We’re looking for a Linux-proficient Systems Administrator to join our Production Operations team. In this role, you’ll support Sony’s infrastructure-as-a-service platform and manage its large-scale Linux-based hardware fleet
- The ideal candidate is proficient in Linux CLI troubleshooting, understands cloud technologies, and can deliver effective, user-friendly support to internal teams across varying technical levels
- Respond to support tickets and inquiries in a 24/5 environment, adhering to SLAs and prioritizing requests from internal customers and cross functional groups
- Maintain, configure, and troubleshoot Linux-based hardware systems, proactively identifying recurring issues and collaborating with Service Reliability Engineers to deploy fixes in a fast-paced environment
- Build and maintain internal documentation and knowledge bases to improve operational efficiency and reduce resolution time
Our take
Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - Playstation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionize gaming, featuring new technology that will create improvements across the board.
As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.
PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Private medical insurance
- Private dental insurance
- Flexible working policy (remote working, flexible hours)
- Free fruit every day in our offices
- On-site free gym (London & Liverpool)
- On-site subsidised cafés
- On-site bar (Thursdays & Fridays, London & Liverpool)
- Employee Assistance Programme
- Eye care assistance
- x2 volunteering days each year
- Group pension plan
- Discretionary bonus scheme
- Season ticket loans
- Life assurance
- Income protection
- 25 days holiday, plus Bank Holidays
- Discretionary days off over Christmas and summer
- Free giveaways of select first party products and services
- Discounts on PlayStation products
- Discounts on Sony products
- Access to other corporate discounts
Company HQ
East San Mateo, San Mateo, CA
Leadership
Jim Ryan
(CEO, not founder)Ryan joined Sony Interactive Entertainment Europe (SIEE) in 1994. Taking over as SIEE president in 2011, he later moved on to head of global sales and marketing at SIE in April 2016. Ryan has served as deputy president of SIE since January 2018, before being appointed CEO in February 2019.
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