Vice President of Operations, US Mobile
$225-275k
+ Equity
5G connectivity provider
Open for applications
5G connectivity provider
201-500 employees
Open for applications
$225-275k
+ Equity
201-500 employees
Company mission
To revolutionize wireless by building the next-generation connectivity platform.
Role
Who you are
- This role is highly technical, and you will be expected to demonstrate a strong command of SQL and data-driven decision-making
- 7+ years of experience in a top-tier management consulting firm, with a demonstrated track record of leading complex client engagements
- Proven success in a senior operations and strategy role within a high-growth startup environment
- Bachelor’s degree in Business, Engineering, Computer Science, or a related field; advanced degree (MBA or MS) preferred but not required
- High proficiency in SQL—capable of building optimized queries and turning data into impactful insights
- Familiarity with BI tools (e.g., Tableau, Looker, Power BI) and CRM/ERP systems is a strong plus
- Comfortable working with large datasets from diverse sources
- Exceptional strategic thinking, problem-solving, and analytical skills
- Strong leadership and team-building abilities, with a passion for coaching and developing talent
- Excellent communication and interpersonal skills, able to influence and collaborate across all levels of the organization
- Adaptable and resilient in a fast-paced, high-growth environment
What the job involves
- As the VP of Operations at US Mobile, you will be responsible for driving operational excellence and scaling systems and processes that support hyper-growth
- You will leverage your background in management consulting and high-growth startups to lead cross-functional initiatives, optimize internal workflows, and own strategic execution
- Define the vision, strategy, and roadmap for operational excellence, aligned with the company’s long-term goals as a Super Carrier
- Lead critical initiatives to streamline workflows, reduce costs, and enhance the customer experience
- Oversee day-to-day operations, ensuring seamless collaboration across Product, Finance, Marketing, Engineering, Customer Support, and other teams
- Develop, implement, and refine KPIs to measure and improve operational effectiveness
- Leverage advanced SQL skills to extract, analyze, and interpret data for actionable insights
- Identify trends, diagnose performance gaps, and recommend scalable solutions
- Build, mentor, and inspire a high-performing operations team, setting clear goals and expectations
- Foster a culture of accountability, continuous improvement, and innovation
- Drive cross-functional projects from conception to completion, ensuring alignment with business objectives and resource constraints
- Communicate timelines, updates, and risks effectively to stakeholders at all levels
- Develop and implement policies and procedures to mitigate operational risks in a rapidly evolving industry
- Stay up-to-date on relevant regulations, ensuring that the organization meets or exceeds compliance standards
Our take
4G networks transformed our internet experience with faster speeds and better connectivity, and 5G is now taking this further with even quicker speeds. Although 5G is becoming more common, it remains relatively new and not universally available. Networks offering 5G can be costly and might not always match the features of 4G networks.
US Mobile provides 5G mobile data connectivity in the US, claiming to reach speeds of up to 3GB p/s through eSIMs that can be activated remotely. The company offers a range of plans from cheap "talk and text" to unlimited data packages, the latter of which comes with a variety of perks such as free streaming service subscriptions and free international calls.
Whilst the company will face competition from the growing number of 5G network providers, US Mobile stands out by focusing on providing access to all, from unlimited family 3GB p/s packages to individual basic text and call SIMs. The company also guarantees full US coverage, in addition to providing various group pool packages for families and businesses - features which should see it remain a strong option in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
20% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$31m
SERIES A
Jul 2021
$11.5m
SERIES A
Total funding: $46.5m
Company benefits
- Flexible working hours
- Gym reimbursement
- Free cellular service on the best network in the US
- Free lunch in NYC office & fully stocked kitchen
- Metrocard reimbursement
Company HQ
Midtown East, New York, NY
Articles
Leadership
Ahmed Khattak
(CEO)Founder of GSM Nation LLC from 2010 to 2015.
Salary benchmarks
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