Accounts Receivable Specialist, Meridian IT
5+ days a week in office (Deerfield, IL)
Global managed service provider
Be an early applicant
Global managed service provider
21-100 employees
Be an early applicant
5+ days a week in office (Deerfield, IL)
21-100 employees
Company mission
To guide customers in transforming technology tools and resources into undeniable business value.
Role
Who you are
- Proficient in Excel, Outlook and Word (pivots, filters and sorting)
- Detail oriented, strong organizational skills and the ability to effectively manage multiple priorities
- Excellent written, verbal and listening skills
- Exhibit professional attitude with colleagues and customers
- Flexible with ongoing changes to procedures to drive improvements
- Willingness to continue to learn internal systems to be more self sufficient
- Associate or Bachelor’s degree with one to two years related experience and/or training; or equivalent combination of education and experience
What the job involves
- Reports To: Assistant Manager, Operational Accounting
- The A/R specialist is responsible for the professional and timely collection of customer accounts as assigned by the manager and partnering with the Sales Account Manager in servicing their customers
- This position is in office 5 days per week
- Proactive and consistent follow-up with customers for past due collection related matters, including interface with Sales team and other departments, as necessary
- Process, analyze, and work from AR aging reports as downloaded to Excel, from Epicor
- Initiate and process invoice adjustments, including credit memos, revised invoices, late fees, and cash application reconciliations. Maintain recons for complicated accounts
- Set up and maintain portals such as Ariba and Coupa to receive Pos, Submit Invoices and check on approval status
- Email & call customers to ensure timely payment of invoices, providing back-up documentation as needed
- Document and maintain proper collection notes in the Epicor System including Invoice and overall Customer comments to assist the Credit dept, Sales, & MIT Management in understanding the current customer payment status
- Work with accounting/billing and the customer, as needed, in the application of certain payments
- Manage invoice disputes by involving the proper internal groups to resolve in a timely manner with consistent follow-up
- Bring unresponsive customer accounts to the attention of the manager promptly, to discuss referral to internal legal department, and MIT Management
- Maintain customer contact information for assigned customers, including customer contacts and bill-to contacts (both, email, and phone number)
- Communicate escalation actions on past due accounts for Bi-weekly management report
- Follow outlined collection procedures to ensure timely escalation of past due accounts
- Other duties as assigned
Our take
With a multitude of technologies available to help businesses manage and scale operations, it can be difficult for them to know which to invest in to maximise impact. Meridian IT provides tailored managed services for businesses, to get them the right products for extracting the most business value.
Meridian IT is a division of Meridian International, which has been a leader in enterprise technology since 1979. The company delivers a combination of cloud services, security, software, and AI as a single package, enabling it to provide solutions to almost any client problem. In addition, its technology adoption experts ensure custom delivery to match any business specifications.
Though there are other companies operating in the space, Meridian IT has a good footing which it should maintain as more businesses continue to digitise. Alongside this, its an IBM platinum partner, which means it has achieved high levels of customer satisfaction, highlighting how its solutions are regarded as transformative in its field.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company HQ
Henley-in-Arden, UK
Leadership
Andy Haley
(Managing Director (not founder))Former Group Sales & Marketing Director at CSI Limited. Previously Sales & Marketing Director at Blue Chip Limited. Has worked extensively in other Sales and Marketing roles.
Salary benchmarks
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