Senior Business Analyst, Elastic

• We are looking for a proactive, self-starter who excels at problem-solving in a fast-paced environment
• The ideal candidate will possess outstanding communication and project management skills, with the ability to convey complex ideas clearly through verbal, written, and visual means
• 3-5 years of demonstrable experience in a business analyst or similar role
• Strong knowledge of business process analysis, requirements gathering, and system documentation
• Adept at identifying technical faults and capable of drawing on past experiences to drive improvements
• BS or BA preferred, or equivalent experience
• Project Management experience
• Experience with agile software delivery methodologies such as Scrum
• Strong problem solving and analytical/critical thinking skills needed, as well as exceptional written and verbal communication skills
• Versatility, flexibility, and a willingness to work within constantly evolving priorities in a fast growing company
• Good interpersonal and team building skills; ability to influence/inspire change across functional and business boundaries
• Ability to work independently

Desirable

• As a key member of the IT team, the Senior Business Analyst drives significant IT programs through data-driven decision-making
• This role involves close partnership with business leaders and employees to leverage data for decision-making, documenting business processes and requirements, and proposing features that enhance the Elastician experience, promote automation, scale processes, and foster innovation
• Support the IT Transformation Office by contributing to the development of high-visibility initiatives and long-term strategic priorities
• Formulate clear, data-driven recommendations, and prepare professional written and oral presentations and documents
• Conduct comprehensive analysis of data from various sources to produce detailed business requirement documents, process mappings, and process narratives
• Provide domain expertise on current-state processes and challenges to identify gaps and opportunities; proactively stay informed about IT trends to deliver well-informed recommendations
• Plan and lead workshops focused on achieving team alignment and driving gap analysis conversations
• Develop and maintain meticulous documentation, including use cases, process flowcharts, and requirements, ensuring consistency and transparency across system implementations
• Be actively involved in and manage multiple projects concurrently within the broader program
• Create project test plans; coordinate, track, and report on testing activities; and validate that proposed solutions successfully meet defined business requirements
• Develop and implement processes across all IT functions
• Collaborate effectively and seamlessly across groups and levels within the organization, building strong working relationships for program delivery
• Maintain regular, clear communication with partners to ensure a shared understanding of project goals, requirements, and success metrics