Legal Solutions Architect, Orbital

• You are a UK conveyancer (solicitor, licensed conveyancer, or legal executive) and are currently practising (or very recently practising) in residential conveyancing
• You have ~4–10+ years conveyancing experience with strong practical credibility (we care more about depth and judgement than a strict number)
• You understand the end-to-end conveyancing workflow - triage, searches, enquiries, reporting, exchange/completion and post-completion - across different firm needs, from large, high volume operations to small boutique firms, and can adapt your approach accordingly
• You’re comfortable being client-facing with senior stakeholders (partners, heads of conveyancing, ops leaders, compliance, innovation)
• You can break complex conveyancing work into clear, structured steps and communicate confidently to different audiences
• You’re tech-literate, curious, and motivated to learn about AI-enabled products and safe adoption in legal practice
• You thrive in a fast-moving environment where you own outcomes and collaborate tightly across Sales, Customer Success and Product
• You have experience with conveyancing case management and related tooling (CMS, search providers, digital ID/AML, e-signing, post-completion platforms)
• We especially welcome applications from people who are traditionally underrepresented in tech. Even if you don’t meet every single requirement, or if the right role isn’t listed yet, we’d still love to hear from you

Desirable

• Working at Orbital means joining a team that's reimagining how real estate transactions get done - moving fast, working collaboratively, and giving people the ownership to make a real impact from day one
• As a Legal Solutions Architect (UK) focused on Orbital Residential, you’ll sit at the intersection of UK residential conveyancing practice, product, and go-to-market execution
• This is a conveyancer/law firm facing role supporting our conveyancing prospects and clients both pre- and post-sale:
• Pre-sales: partnering with Account Executives to win new business - deepening discovery, tailoring demos and building business cases that align Orbital Residential to real-world conveyancing needs and workflows
• Post-sales: partnering with Customer Success to onboard and train firms effectively, coach teams through change, and drive adoption, retention, and expansion across accounts
• You’ll work directly with partners, heads of conveyancing, operations managers and front line conveyancers - becoming a trusted advisor to the firms we work with and an internal Voice of the Customer for UK conveyancing within Orbital
• This role is ideal for a currently practising (or very recently practising) UK residential conveyancer who’s excited by practical technology that improves quality and throughput, and who thrives in a dynamic environment
• Pre-sales: drive successful evaluations and help win new business (30%)
• Partner with Account Executives to understand a firm’s conveyancing operation (business and operational model, staffing, SLAs, work sources, transaction volumes and mix, business priorities, risk & compliance structure and reporting standards) and translate that into a clear understanding and evaluation of needs plan
• Lead online and in person discovery meetings with partners, team leaders, conveyancers, support staff and ops/compliance to identify pain points and high-impact use cases
• Deliver tailored product demonstrations and workflow walkthroughs grounded in your real world conveyancing experience
• Design and deliver evaluations and business cases with clear scope, success metrics, and stakeholder alignment ensuring momentum is maintained throughout the deal cycle through to contract signature.
• Act as the credible legal practitioner in the room - answering “how would this work in practice” questions about the product and aligning Orbital Residential outputs to firm gaps, ambition and expectations
• Post-sales: accelerate onboarding, adoption, and renewals
• Partner with Customer Success to onboard new firms and teams: enablement plans, role-based training, and best-practice workflow design
• Coach teams through change - embedding Orbital Residential into day-to-day use by conveyancers while balancing speed, quality, and compliance
• Evangelize and advocate to clients for new feature and product releases
• Support renewals and expansions by surfacing value proof points (throughput, time saved, consistency, QA outcomes) and helping customers scale into new teams/offices
• Equip internal champions with playbooks and training materials to reduce dependency and sustain adoption
• Product & Go To Market (GTM): be the conveyancing voice of the customer
• Translate customer feedback into actionable insights for Product and Engineering (workflow gaps, edge cases, accuracy/clarity, usability)
• Contribute to GTM collateral (use cases, one-pagers, ROI narratives) tailored to conveyancing decision-makers
• Conduct light competitor and market research to inform positioning in the conveyancing tech ecosystem
• Represent Orbital credibly in the conveyancing community via webinars, firm events, and industry sessions (where relevant)