Senior Mid-Market Account Executive, ServiceNow
French Speaking
2-3 days a week in office (Bay Street, Toronto)
Cloud-based digital workflows for enterprises
Posted today
Cloud-based digital workflows for enterprises
1001+ employees
Posted today
2-3 days a week in office (Bay Street, Toronto)
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity
- 2+ years of full sales cycle experience gained within software or solution sales organization
- A demonstrable track record of success within telesales, lead follow-up, cold calling, or new business sales capacity
- Experience in selling enterprise-class solutions utilizing telephone and video conference technology
- A thorough understanding of the sales process and the ability to navigate and progress complex sales cycles
- Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus
- Presentation skills via web-based tools will be a distinct advantage
- Excellent listening, verbal, and written skills
- Excellent relationship-building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects, and internal colleagues
- Persistent and dependable, especially with attendance, deliverables, and deadlines
- MUST be willing to work out of the Toronto office 2-3 days a week
- MUST be fluent in French language
What the job involves
- ServiceNow is currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team
- The Sr. Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform
- They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent
- Meet or exceed Monthly, Quarterly and Annual sales objectives
- Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts
- Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these
- Strategically prospect within key verticals to develop new opportunities and pipeline
- Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals
- Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc
- Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc
- Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
- Mentor team members and work on collaborative projects to help bring value to the team
- Occasional travel for training and/or meetings may be required
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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