Product Manager, AffiniPay

• Customer-focus: Relentless focus on understanding & delighting our customers
• Strong communication skills: You can communicate persuasively with technical and non-technical stakeholders at different levels to build organizational alignment around what your team is working on and why
• Bias to action: You are a self-starter who thrives in ambiguity and will take calculated risks to move quickly in the face of uncertainty
• Collaborative: You build strong relationships with teammates, customers, and partners to foster a collaborative team environment while maintaining a sense of ownership of product outcomes
• Analytical: You develop hypotheses and can comfortably integrate quantitative and qualitative data into your thinking. You perform rigorous analysis when needed but maintain a sense of urgency and aren’t afraid to fail quickly and learn
• Persistent: Relentless drive to achieve business outcomes, overcoming all obstacles
• Business acumen: You are comfortable prioritizing customer needs in the context of business objectives
• You have 2-5 years of taking payments and/or SaaS products to market using agile, user-centered design and lean customer discovery methodologies
• Experience collaboratively building technology products with UX designers and Engineers
• Ability to understand market trends and customers needs to design and prioritize products and features that solve customer problems
• Proven experience leading cross-functional teams in a fast-paced environment

Desirable

• As Product Manager, you will lead a mission-driven product team in the definition, delivery, and measurement of product opportunities and strategies that deliver on critical business outcomes
• Our product teams discover and deliver features and products that customers love while driving business growth
• We collaborate with UX and Engineering to develop a deep understanding of customer’s pain-points to build solutions that meet their needs
• Product Managers are accountable for outcomes and are empowered to do the right thing for our customers and business in alignment with our overall vision and strategy
• AffiniPay is investing to accelerate growth with new product offerings that expand our addressable markets
• We have an exciting market opportunity and product vision that provides massive developmental opportunities for our product team
• We are looking for a Product Manager with a proven ability to solve important customer problems in ways that propel business growth
• Use a solid understanding of PM practices to identify product opportunities by deeply understanding customer segments through qualitative and quantitative research
• Define the vision, strategy and prioritization of AffiniPay initiatives that aligns with strategic priorities and have business impact
• Influence and communicate with key stakeholders and leaders within AffiniPay on the value, priority, and results of initiatives
• Lead 1-2 mission-driven team with a problem-focused and iterative roadmap and backlog so your teams achieve goals as quickly and efficiently as possible
• Collaborate with customers, design, research, and engineering to craft elegant solutions to customer and business problems
• Partners with Product Marketing and influences go-to-market strategies, partnering with sales, onboarding, marketing, and support teams to bring new features and products to market
• Proactively partner with analytics to identify and build measurements to track the success and impact of products/features
• Become an expert in product functionality for your product
• Other duties as assigned