Lead Product Manager, HopSkipDrive
$160-195k
+ Equity Stock Options
More information about location
Safe youth transportation solution
Open for applications
Safe youth transportation solution
201-500 employees
Open for applications
$160-195k
+ Equity Stock Options
More information about location
201-500 employees
Company mission
To use technology, operational expertise, and new thinking to help kids reach their full potential by providing a safe, dependable way to get them where they need to be.
Role
Who you are
- You are a passionate product lead with a commitment to quality and continuous improvement. You have a hands-on, outcome oriented approach and are comfortable with ambiguity and a bias towards action in shaping new products
- 10+ years experience in product management roles, focusing on both customer-facing and B2B applications across mobile and web platforms
- Hands-on experience leading/mentoring other PM's on a team
- Experience working with platforms that prioritize safe, real-time interactions between users, ideally within transportation, logistics, travel or related industries
- Experience mentoring and/or managing other product managers
- Proactive and results-oriented, with the ability to effectively navigate ambiguity, complexity, and interdependencies within projects. Skilled in defining and analyzing metrics to measure product success
- Excellent product sense and a keen eye for creating usable and elegant user experiences and interfaces
- Strong skills in market and user research and data-driven product analytics
- Strong technical acumen and ability to collaborate effectively with engineers, including writing clear and concise product requirements
- Excellent communication skills, capable of conveying complex information clearly and concisely to both technical and non-technical audiences
- Proven track record of delivering high-impact projects in a fast-paced environment
What the job involves
- The Product Management team collaborates closely with stakeholders and partners with Product Design, Data and Engineering teams to continuously enhance our products and platform
- Product is essential to the company’s continued growth in pursuit of our mission to create opportunity for all through mobility
- We are a fast-growing team focused on developing next-generation systems to help the platform scale and drive new business lines
- We are searching for product leaders to join our talented team and take on this challenging and rewarding work
- The Lead Product Manager, Specialty Transportation will concentrate on critical cross-platform initiatives, working to ensure that HopSkipDrive can expand services to accommodate a broader range of specialized vehicles, equipment and care
- In this role, you will be instrumental in developing our ability to support all of these use cases in the future and play a pivotal role in establishing this new category for our business
- You will drive the product vision, strategy, and execution of our specialty transportation products, ensuring efficiency, safety, and cost-effectiveness in managing student transportation needs
- Partner closely with the SVP, Product and Director of Specialty Transportation and other senior leaders to align on business requirements, establish a product strategy and long-term roadmap for your area of focus
- Develop and communicate a clear product vision and strategy for our specialty transportation solutions
- Work collaboratively with Product Design, Engineering, and Data Science to deliver a new web, mobile, and backend features and enhancements
- Ensure that HopSkipDrive delivers a smooth, safe and compliant experience for riders, CareDrivers, and partners while adhering to all regulatory requirements
- Conduct market research and analysis to identify emerging industry trends, evolving customer needs, and competitive landscape
- Regularly collaborate with product and engineering leadership on annual and quarterly roadmapping
- Coordinate user research to surface insights into improving the usability and stability of our speciality transportation experience across all platforms
- Collaborate with other PMs to deliver projects with multiple dependencies across the platform
- Coordinate effectively with internal teams and external partners on GTM strategy and product launches
- Define and monitor key performance indicators (KPIs) for product projects, setting ambitious targets and driving user adoption, enhancing user experience, and optimizing product features to achieve those targets
- Continuously measure and track the specific impact of product initiatives, and leverage data-driven insights and user feedback to enhance product performance
- Manage and mentor 1-3 Product Managers, fostering their professional development and growth
Our take
HopSkipDrive is an LA-based organization committed to eliminating transportation barriers for children, including those requiring special assistance. The organization was launched by three women who cite their "Mom DNA" as the reason for the success of HopSkipDrive, entwining their innate desire to help their own kids with the goal of making opportunities accessible to all children.
With all CareDrivers requiring a minimum of five years' experience in a caregiving field, HopSkipDrive operates on the principles of empathy, safety, and reliability. This is a smart rule to implement, as not only can they avoid those with inadequate experience, but they also ensure that employees are truly committed to helping children - the very reason the organization was founded. The company makes money by keeping a percentage of the fares it charges (CareDrivers get the rest).
HopSkipDrive collaborates with a number of social agencies and school districts, providing them with effective youth transportation solutions. Although the company is competing with existing transportation providers, such as national services, it continues to grow as a viable and fresh alternative, raising impressive funds and growing its leadership team with new hires. The company's results back up its success as well, saving 160,000 pounds of CO2 emissions in eight months after launching its SmartPooling ride-share product. Results and moves like these will allow it to expand its services and continue the modernization of school transportation.
Freddie
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2022
$37m
SERIES D
Aug 2021
$25m
SERIES C
Total funding: $107m
Company benefits
- We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity
- In addition, we offer competitive market comp, flexible vacation, FSA, medical, dental, vision and life insurance, 401(k), and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential
Company HQ
Fashion District, Los Angeles, CA
Leadership
Joanna McFarland
(CEO & Co-founder)Former Board Member at the Marketplace Industry Association and LA Tech.org.
Janelle McGlothlin
(Co-founder)Principal at WriteBand Studio. BA and BSc in International Relations and Strategic Management at University of Pennsylvania.
Carolyn Yashari Becher
(Co-founder)Co-founder & current CEO at Pearline Health. Former Limited Partner at The Fund.
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