Software Quality Operations Specialist, Waymo
Triage Integration Tooling
$120-151k
+ Discretionary annual bonus program & equity incentive plan
Autonomous driving technology
Be an early applicant
Autonomous driving technology
1001+ employees
Be an early applicant
$120-151k
+ Discretionary annual bonus program & equity incentive plan
1001+ employees
Company mission
To make it simpler and safer for people to move things and themselves around.
Role
Who you are
- BS/BA degree (or 4+ years of relevant experience) in technically complex operations, ideally within the AV, robotics, or aerospace sectors
- A proven ability to partner with software engineering stakeholders to turn technical requirements into operational realities
- Proficiency in SQL and dashboarding (e.g., Tableau, Looker, or similar) with the ability to navigate complex database schemas to inform decisions
- Experience managing the full lifecycle of project delivery in fast-paced environments, showing high judgment when balancing speed vs. quality
- Ability to quickly master proprietary tools and implement new concepts to resolve technical roadblocks
- Strong interpersonal skills with a focus on simplifying complicated technical topics for diverse audiences
Desirable
- Experience identifying specific opportunities to replace manual workflows with AI-driven or automated solutions
- Experience developing "playbooks" or standardized frameworks for launching products or services in new markets
- Understanding of the machine learning development lifecycle, specifically around testing, validation, and performance evaluation
- Experience working with offshore teams or managing initiatives across multiple geographic operational hubs
- Experience using results analysis to provide direct consultation to leadership on the development of improved solutions
What the job involves
- The Software Quality Operations (SWQOps) team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently deploy and grow Waymo's autonomous vehicle service
- This role reports to the SWQOps Tooling and Integrations Lead
- Own the Integration Lifecycle: Lead projects from goal-setting to delivery, ensuring technical tools from Engineering translate into seamless workflows for Operations
- Operationalize Change: Build strategies to absorb upstream technical shifts (software updates, new sensors) so that downstream triage teams adapt without losing momentum
- Audit & Optimize: Identify friction points in our proprietary infrastructure and implement process improvements that increase organizational efficiency
- Bridge the Communication Gap: Act as the primary technical translator between Eng stakeholders and Ops teams, providing clarity on KPIs, roadblocks, and project health
- Mitigate Risk & Plan Resources: Lead project resource planning and risk mitigation strategies to ensure the successful deployment of new products and workflows
- Measure What Matters: Define and monitor success metrics for new tools, using data to prove (and improve) operational impact
Our take
Waymo, Alphabet's self-driving car company, is changing the way people get around, Its robotaxis, which don't need a human driver, are already operating in cities like Phoenix, San Francisco, Los Angeles, Atlanta, and Austin. Soon, Waymo will expand to Detroit, Las Vegas, and San Diego, showing just how autonomous cars are moving from experiments to real-world transportation.
The company has already completed over 10M fully driverless rides and driven more than 100M miles. Its cars use advanced sensors and AI to navigate streets safely, while partnerships with Uber and DoorDash show that Waymo's technology works for both passengers and deliveries. And it's feeling ambitious too, hoping to offer one million trips per week by the end of 2026.
Even with competitors like Tesla and Zoox, Waymo is leading the autonomous ride-hailing market. Its cars have fewer crashes and keep passengers safer than traditional vehicles. With international plans for London and Japan, Waymo isn't just growing in the US, its setting its sights on shaping the future of transportation worldwide.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2026
$16bn
LATE VC
Aug 2024
$5.6bn
SERIES C
Total funding: $27.1bn
Company benefits
- Medical, dental, and vision insurance for employees and dependents
- Employee assistance programs focused on mental health
- Personalized workplace adjustments for diverse needs and abilities, including physical, mental, and neurodivergent considerations
- Access to mental health apps
- Onsite wellness centers
- Second medical opinion for you and your loved ones
- Medical advocacy program for transgender employees
- Counseling services
- Support programs including menopause benefit
- Competitive compensation
- Regular bonus and equity performance grant opportunities
- Generous 401(k) and regional retirement plans
- Annual cross-company compensation review and pay equity analysis
- 1-on-1 financial coaching
- Fertility and growing family assistance
- Parental leave and baby bonding leave
- Caregiver leave
- Elder care and support
- Backup childcare
- Survivor income benefit
- Paid time off, including vacation, bereavement, sick leave, parental leave, disability, and holidays
- Jury duty leave
- Military leave
- Hybrid work model with remote work opportunities also available
- Educational reimbursement
- Peer learning and coaching platform
- Donation matching programs
- Employee resource groups
- Volunteer hours
- Internal community groups and local culture clubs
- Inspiring spaces to work, recharge, and collaborate with fellow Waymonauts
- On-site meals and snacks
- Fitness centers, massage programs, and ergonomic support
- On-demand fitness, wellbeing, and cooking classes
- Commuter benefits
Company HQ
Mountain View, CA
Leadership
Dmitri Dolgov
(Co-CEO)Dmitri joined Waymo in 2016 as CTO, becoming Co-CEO in 2021. Prior to this, he spent nearly 8 years at Google as a Distinguished Software Engineer and 2 years at Toyota Research Institute as a Senior Research Scientist.
Tekedra N. Mawakana
(Co-CEO)Tekedra joined Waymo in 2017 as the Global Head of Policy, holding various roles before becoming Co-CEO in 2021. Previously, she was the VP of Global Government Relations and Public Policy at eBay and VP and Deputy General Counsel of GLobal Public Policy at Yahoo.
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