Lead Product Designer, Cleo AI
New Bets
£62.7-106.9k
+ Equity
AI personal finance assistant
Job no longer available
AI personal finance assistant
201-500 employees
Job no longer available
£62.7-106.9k
+ Equity
201-500 employees
Company mission
To change the world’s relationship with money.
Role
Who you are
- You should ideally have 5 + years of relevant experience as a designer including time working in a similar new bets, innovation or 0>1 focused role
- You can share mobile app focused design work that shows high quality execution across UI and visual design, prototyping and creating early stage concepts through to MVP and launch
- You are skilled at taking loosely defined or ambiguous ideas and turning them into tangible and practical potential solutions through an insights and research driven approach
- You thrive on and have extensive experience in working quickly and iteratively to bring ideas to life quickly and to test and learn with users
- You are also a strongly outcome-focused individual motivated by the measurable impact your work has on our users and on the product whilst aligning with business OKRs
- You are a strong cross-functional collaborator who can partner successfully with product managers, engineers and commercial teams
What the job involves
- You’ll be joining a new, lean, cross-functional squad set up under our ‘New Bets’ pillar to explore large ambiguous new opportunities within a loosely defined theme or area that will have a major impact on the future direction of Cleo and our users by diversifying our revenue streams
- Identifying and targeting the specific needs of pre-acquired users looking for cash advances
- Refining and improving product offerings through conducting in-app surveys and harnessing user feedback
- Addressing and helping impact immediate user pain points related to earning more money, reducing bills, switching mortgages or insurance, selling items, and maximising tax deductions
- Identifying and concept testing solutions for users who are looking for immediate financial relief
- Rapid testing and feedback with in-app surveys and other feedback mechanisms to quickly iterate and refine concepts to assess Product-Market Fit (PMF)
- Ensure all solutions comply with regulatory standards while avoiding highly regulated spaces
Application process
- Step 1: An initial 30 mins intro phone call with a member of our Talent Team to learn more about your experience and why you want to work at Cleo
- Step 2: An initial interview with a design manager to walk through some of your relevant design work, assessing execution and data driven impact as well as getting to know you
- Step 3: A case study presenting a more in depth example of impactful work you’ve delivered with two of our design team assessing your process from end-to-end
- Step 4: A final 45 minutes values interview with two cross-functional peers from our Product, Data, marketing or Engineering teams
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- Meaningful equity with early exercise, plus top-ups on promotion
- Up to 26 weeks’ parental leave
- Paid 1-month sabbatical every 4 years
- Comprehensive health, dental & vision insurance
- Pension/401K match up to 6%
- Learning & development budget
- Mental health support via Spill
- Flexible working for a healthy work–life balance
- Work remotely from one of our hiring locations, with a hybrid option in our London office (1+ day/week)
- Annual company off-sites
- Company-wide performance reviews every 6 months
- Clear progression plans with opportunities to lead, grow, and challenge the status quo
- We’ll cover your OpenAI subscription
Company values
- Make it Happen - Own the outcome. Lend a hand, take a hand. Fast execution.
- No bullsh*t - Intellectually honest. Go hard on problems, not people. Data-backed decision making.
- Learn at Speed - Jump in and figure it out. Dig deep, do it right. Learn what matters.
- Bring Good Vibes - Read the room, lift the room. Show up for others. Keep it real, keep it positive.
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo AI
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
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