Program Manager, XP Health
$125-155k
+ Equity options & bonuses
Digital-first vision care
Job no longer available
Digital-first vision care
21-100 employees
Job no longer available
$125-155k
+ Equity options & bonuses
21-100 employees
Company mission
To reimagine how organizations think about vision benefits and bring that transformational change to 1 billion people.
Role
Who you are
- Experience in program management, implementations, operations, or a similar role in a fast-paced environment
- Strong ability to operate independently, manage multiple priorities, and drive execution
- Comfort working with data and systems, with the ability to identify issues and support resolution
- Experience working cross-functionally with Product, Engineering, Customer Success, and external partners
- Strong communication and organizational skills, with the ability to provide clear updates and documentation
- Comfort operating in evolving environments and contributing to process improvement
- Ownership mindset with a focus on execution, reliability, and continuous improvement
- At least 6+ years of experience with program management, implementations, Chief of Staff, or similar types of roles
- Bachelor’s degree or equivalent practical experience
- Strong communication and stakeholder management skills
- Early-stage startup (Series B or before) or equivalent experience
- In-depth experience with MS suite or Google suite equivalent
- Strong analytical skills (SQL, dashboards, metrics design)
- Experience in technical environments
- Nice-to-have: Healthcare experience
What the job involves
- We’re looking for a Program Manager to join our team and play a key role in executing and scaling XP Health’s implementation and operational programs
- This role is focused on driving structured execution, owning core workflows, and helping the business scale through more efficient and reliable systems
- You will support client implementations, partner closely with Product and Engineering, and take ownership of critical operational areas such as eligibility management
- This role will be instrumental in improving how we manage data, processes, and cross-functional coordination as we continue to grow
- This is an ideal opportunity for someone who enjoys operating in a fast-paced environment, is comfortable working across teams, and is motivated by improving how work gets done at scale
- Define and socialize scope, milestones, dependencies, and success metrics
- Support the execution of client implementations by helping manage timelines, coordination, and delivery across teams
- Own and manage key operational workflows, ensuring accuracy, consistency, and effective cross-functional collaboration
- Act as a central point of coordination across Sales, Product, Engineering, Customer Success, and external partners
- Partner with Product and Engineering to support the delivery of new products and operational improvements
- Identify blockers early, and proactively resolve or escalate across the company
- Identify opportunities to improve processes and help implement scalable solutions that reduce manual work and increase efficiency
- Own and drive projects from definition through execution, ensuring high-quality and timely delivery
- Provide visibility into progress, risks, and outcomes to support alignment across teams
- Build repeatable processes and systems that support scaling the business with evolving client needs
- Influence senior stakeholders without authority
Our take
Vision care and insurance, as with many corners of healthcare, can be complex for patients to navigate. XP Health is out to change this, with its digital-first vision care platform.
The company wants to combat some of the problems with traditional vision insurance - such as high out-of-pocket costs for frames. Through the platform, the company makes it easier and cheaper for members to use their benefits for care both online and in person. For employers, this means higher enrolment and use, but for a lower cost.
A stand-out part of XP Health's approach is its use of technologies such as machine learning and artificial intelligence across its platform. It has earned good levels of investment that will be used to continue expanding its product offering and increase its focus on Generative AI products that will improve the member experience.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2024
$33.2m
SERIES B
Sep 2022
$17.1m
SERIES A
Total funding: $55.3m
Company benefits
- Bonus scheme
- Equity
- Medical, dental and vision
- Pet friendly
- 401K
- Flexible PTO
- FSA
- Onsite lunch and snacks
Company HQ
Ventura, Palo Alto, CA
Leadership
Antonio Moraes
(Co-Founder & CEO)Former Co-Founder and Managing Partner at Vox Capital. Was also Chief Investment Officer at Stanford GSB Impact Fund, Co-Author and Co-Producer of A New Capitalism, and Hejoassu Holding Board Member at Votorantim.
James Wong
(Co-Founder & CTO)Member of Sand Hill Angels. Former Venture Fellow at Spike Ventures, Engineering Manager at Airbnb and Senior Software Engineer at Facebook.
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