Strategic Account Executive, Hootsuite
Enterprise Sales, German Speaker
Salary not provided
Senior and Expert level
London
Social media management tool
Job no longer available
Social media management tool
1001+ employees
B2BEnterpriseInternal toolsMarketingContentAnalyticsSaaSSocial Media
Job no longer available
Salary not provided
Senior and Expert level
London
1001+ employees
B2BEnterpriseInternal toolsMarketingContentAnalyticsSaaSSocial Media
Company mission
To empower organizations to build trust and deepen relationships through the power of social.
Role
Who you are
- 8+ years of B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas
- Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer
- Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans
- Fluency in German (written and spoken) is a bonus
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results
- Customer Focus: Demonstrates a desire to proactively help and serve internal/externalcustomers meet their needs
- Negotiation: Successfully obtains commitment to a solution or idea, while maintainingintegrity and relationships
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
- Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up
- Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked
- Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t
- Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information
- Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result
- Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively
- Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals
- Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes
- Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected
What the job involves
- We’re looking for a Strategic Account Executive, Enterprise Sales to help us develop and close new business with large enterprise customers within our landmark industries
- As an expert sales professional, you’ll represent Hootsuite at the external events and provide functional leadership to the internal sales teams
- You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers
- You will manage inbound lead generation for enterprise customers, as well as strategically identify and pursue outbound leads, helping our prospective enterprise customers choose Hootsuite as their Social Media Management partner
- In this role, you will report to the Senior Manager, Enterprise Sales, EU
- Expertly acquire large, complex enterprise customers within our landmark and non-landmark industries in order to achieve individual quota targets
- Strategically manage enterprise leads as well as execute proactive, strategic outbound efforts to create new customer awareness and generate net new large enterprise pipelines
- Identify, develop and execute industry-specific new business sales and account strategy in larger organizations with multiple buying personas, in order to achieve/exceed quota targets
- Consistently deliver accurate sales forecasts to business leaders
- Lead longer end to end sales cycles from value creation to negotiation and closing, understanding business issues, continuously uncovering opportunity and presenting - Hootsuite's solutions to C-suite prospective customers, focused on building long term business relationships
- Create a world class experience for the potential customer
- Develop provocative business cases impacting customers' long term business goals and strategic priorities
- Lead and resource/manage very large company evaluations and considerations of Hootsuite solutions by customers with multiple locations/regions, significant budgets and business cases connected to our core use cases
- Evaluate and oversee complex and detailed RFI's/ RFP/s, Security and Privacy agreements and manage the proposal process
- Partner with Sales Development Representatives to plan an approach to your accounts and work together to build an outbound pipeline
- Influence key internal and external stakeholders to win key net new opportunities by building consensus among multiple cross functional decision makers and influencers in a single company; negotiating and closing with a variety of senior executives
- Lead complex strategic engagements and product demos with Hootsuite's highest potential enterprise clients with the goal of seeding and winning significant pipeline
- Direct teams at Hootsuite and with the prospective customers to assure the review and evaluation and solution design and implementation is a success, through expertly quarterbacking internal pre & post sales teams through the sales cycle, anticipating and mitigating roadblocks, and ensuring internal executive leaders are informed of progress and forecast
- Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities
- Lead the internal transition of the customer to Hootsuite's customer team following the close of the customer sale to ensure a smooth transition and customer experience
- Travel to see prospects and deliver presentations to stakeholders and executive level leaders; coordinate and oversee these presentations and workshops
- As a trusted delegate and seasoned sales professional, represent Hootsuite at external customer, industry and networking events
- Be a go-to resource for sales management, providing functional leadership and expertise to the team, enhancing Hootsuite’s overall capacity to grow
- Support with quarterly sales planning, forecasting meetings and key exec updates as required
- Perform other related duties as required
Salary benchmarks
Our take
Hootsuite is a leading social media management platform that’s been around since the early days of this now-ballooning online sector. With over 18 million customers, and used by over four fifths of the Fortune 1000, this giant is hugely competitive in the space.
Thought Hootsuite's plans for an IPO didn't survive the tough economic conditions of 2022 (like many of its peers, the company engaged in several rounds of layoffs), it has since reworked its leadership team to get back on course as the economy recovers.
Just like its acquisition of Sparkcentral saw the company expand into customer service, its more recent purchase of Talkwalker sees it integrate AI into its platform. The combined offering will supply businesses with a social media performance engine to turn insights into action, all fuelled by artificial intelligence.
Steph
Company Specialist at Welcome to the Jungle
Insights
Led by a woman
Top investors
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2014
$60m
SERIES D
Aug 2013
$165m
SERIES B
Total funding: $246.9m
Company benefits
- 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
- A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
- Accidental death and dismemberment (AD&D) Insurance
- Dental Insurance
- Disability Insurance
- Employee Assistance Program
- Gym / Wellness Reimbursement ($55 per month)
- Gym Discount
- Health Insurance
- Life Insurance
- Maternity Leave
- PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
- Paternity Leave
- Sick Time (for individual employee and family members)
- Bereavement Leave
- Business Travel Insurance
- Company Phones
- Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
- Immigration Assistance
- Phone Bill Reimbursement ($50 per month)
- Remote Work
- 401k
- Employee Discount
- Pet Friendly Workplace
- RRSP Matching
- Volunteer Time Off
Company HQ
South Main, Vancouver, BC
Leadership
Ryan Holmes
(Founder & Board Member)Previously founded interactive agency Invoke Media, served on the Board of Directors for Ariztia, and founded pre-seed fund LOI Venture.
Irina Novoselsky
(CEO)Previously Board Member at Lemonade and World Business Chicago, CEO at CareerBuilder and President at Novitex Enterprise Solutions.
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