Solutions Engineer, VideoAmp
$126-150k
+ Equity
Advertising measurement and optimization
Open for applications
Advertising measurement and optimization
501-1000 employees
Open for applications
$126-150k
+ Equity
501-1000 employees
Company mission
To reinvent how media is bought, sold, and valued, shaping a more efficient advertising ecosystem.
Role
Who you are
- Bachelor’s Degree preferred
- 3+ years of experience in a technical client-facing role (Solutions Engineer, Support Engineer, Technical Support Specialist, etc.), ideally in SaaS, adtech, or a related industry
- Strong technical skills and knowledge of relevant systems, including databases, APIs, and scripting languages
- Proficiency with SQL and comfort working with large datasets
- Experience troubleshooting platform, integration, or data performance issues
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
- Passion for process design and continuous improvement
- Strong organizational skills with the ability to manage multiple projects and deadlines
- Documentation and knowledge-sharing mindset
What the job involves
- The Solutions Engineer role sits within our Professional Services team, a group dedicated to supporting client onboarding, expanding solutions for existing clients, and providing ongoing technical support for VideoAmp systems
- You will act as a critical partner for clients and internal teams, diagnosing issues, troubleshooting complex problems, and ensuring smooth integrations across our platform
- You’ll work closely with Sales, Client Success, Engineering, and Product teams to investigate client requests, assess technical challenges, and deliver high-quality solutions
- This role requires a mix of hands-on problem solving, strong communication skills, and the ability to translate technical detail into actionable outcomes for clients and stakeholders
- If you thrive in collaborative environments, enjoy untangling technical challenges, and want to make a direct impact on client success, this role is for you
- Lead the technical onboarding process for new clients, including API setup and data integration
- Serve as the primary technical point of contact for clients, providing ongoing support and troubleshooting by leveraging internal tools and systems
- Collaborate cross-functionally with product, engineering, and data science teams to investigate and resolve client issues
- Monitor platform and data performance to proactively identify and resolve technical concerns
- Maintain up-to-date knowledge of the latest technologies and trends in digital video, CTV/OTT, and advertising technology
- Provide continued support for your client portfolio by resolving questions, requests, and technical escalations
- Communicate daily with account and client success teams to align on business needs, timelines, and issue resolution
- Own and maintain detailed documentation of processes, workflows, and technical best practices to expand the team knowledge base
Our take
For companies looking for a more advanced and streamlined advertising ecosystem, VideoAmp provides tools to measure, transact with and unify audiences that were previously hard to interact with across the disparate traditional systems of TV, streaming and digital media.
In today's world where digital users are keenly aware of their data being used, sold and analyzed, VideoAmp has shrewdly put user privacy at its forefront. Its suite of data and software solutions allows a view of the audience which powers a more effective value exchange for the whole industry. Audiences no longer have to see irrelevant advertising and companies can bring users the content they want to see without compromising privacy.
The company has raised significant funding, further accelerating its leadership position in optimization solutions for the convergent TV ecosystem. This capital has also allowed VideoAmp to acquire Elsy, a media investment optimization platform. Alongside partnerships with media giants Omnicom Media and NBCUniversal, this is testament to VideoAmp’s growing momentum.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2023
$150m
SERIES G
Oct 2021
$275m
SERIES F
Total funding: $531.6m
Company benefits
- Unlimited paid time off each year
- Company sponsored health, dental and vision benefits for you and your dependents
- Annual vacation and childcare stipends
- Access to state-of-the-art fitness classes and personal trainers to promote your well-being
- Partnership with DoorDash for meal deliveries
- Employee Advisory Groups / Proactive Social Groups
- Pet Funds + Pet Care Savings
- 401k Plan
- Referral Bonus
- Progressive approach to paid parental leave
- Epic personal and professional growth opportunities
Company HQ
Sawtelle, Los Angeles, CA
Leadership
Ross McCray
(Board Member and Founder)They studied at the University of California, Los Angeles, before dropping out to co-found VideoAmp in June 2014.
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