Data Engineer, 5CA

Cloud

Salary not provided

SQL

Python

macOS

iOS

Android

Power BI

Azure

Spark

Windows

Powershell

JSON

Mid and Senior level

Remote from Europe, UK

Outsourced customer support for gaming, digital services, and beyond

Open for applications

Outsourced customer support for gaming, digital services, and beyond

1001+ employees

B2BCommunicationCustomer service

Open for applications

Salary not provided

SQL

Python

macOS

iOS

Android

Power BI

Azure

Spark

Windows

Powershell

JSON

Mid and Senior level

Remote from Europe, UK

1001+ employees

B2BCommunicationCustomer service

Company mission

To optimize customer journeys with tailor-made CX.

Job

Company

Role

Who you are

Master’s degree in Computer Science, Information Technology, or a related field. Or equivalent experience
Minimum 3 years in Data Engineering
Proficient in programming with Spark, ADF, Python and T-SQL
Strong skills in PySpark and Spark SQL
Experience with API interfaces and JSON file ingestion. Solid knowledge of DevOps (CI/CD pipelines), Powershell, and Databricks
In-depth understanding of Microsoft Azure ecosystems
Hands-on experience with Azure DevOps for code maintenance and CI/CD. Experience with PowerBI, GenAI, or Fabric is an added advantage
Business acumen to understand and drive data solutions aligned with organizational goals
Effective collaboration with peers across data and analytics teams
Excellent communication and presentation skills
Ownership and accountability to deliver end-to-end data solutions
Ability to work in the CET time-zone
A minimum internet speed of 10 Mb/s download and 10 Mb/s upload internationally
A minimum of 8 GB RAM
A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer
An Intel Core i5-8260U or better/similar
A smartphone usable for two-factor authentication that runs at least:
Android 8.0 or newer
Apple iOS 15.0 or newer

What the job involves

As a 5CA Data Engineer you will ensure our data landscape can scale with the growth of our business
Build and maintain data models and data pipelines
Ensure smooth data processing to enable data analysts and data scientists to perform their duties efficiently
Play an active role in the development of our next-gen cloud Data Platform
Proactively identify and implement improvements for data reliability, efficiency, and quality
Design, deploy, and manage scalable solutions using cloud platforms such as Azure and Databricks
Integrate data sources with Data Lake storage using ADF pipelines and perform ETL activities with Notebooks
Collaborate with Data Engineers, Data Scientists, and Data Analysts to ensure effective and efficient data usage
Research, recommend, and implement new technologies and improvements
Ensure the scalability and adaptability of our data landscape to match business growth
Maintain smooth data processing workflows to support optimal performance for analysts and scientists
Proactively identify and address areas for improving data reliability, efficiency, and quality
Independently design and maintain data models and pipelines

Our take

5CA is a remote-first customer support outsourcing provider, delivering global multilingual CX services for gaming and consumer electronics businesses. Its network of work-from-home agents supply 24/7 support, that can scale alongside clients' needs.

Operating since 1998, and with its remote model implemented over a decade ago, 5CA has continuously adapted - for example by expanding to serve gaming companies as the media's popularity began. As more people than ever look for remote opportunities to work, and the customer experience becomes more valued, 5CA is in a great position to grow its network and secure further success in the future.

Freddie

Company Specialist at Welcome to the Jungle

Insights

-5% employee growth in 12 months

Glassdoor (3.2)

Company

Company HQ

Hoog-Catharijne CS en Leidseveer, Utrecht, Netherlands

Leadership

Otto van Haaren

(Founder & CEO)

Previously an Export Manager at primax.

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