Data Engineer, 5CA
Cloud
Outsourced customer support for gaming, digital services, and beyond
Be an early applicant
Outsourced customer support for gaming, digital services, and beyond
1001+ employees
Be an early applicant
1001+ employees
Company mission
To optimize customer journeys with tailor-made CX.
Role
Who you are
- Master’s degree in Computer Science, Information Technology, or a related field. Or equivalent experience
- Minimum 3 years in Data Engineering
- Proficient in programming with Spark, ADF, Python and T-SQL
- Strong skills in PySpark and Spark SQL
- Experience with API interfaces and JSON file ingestion. Solid knowledge of DevOps (CI/CD pipelines), Powershell, and Databricks
- In-depth understanding of Microsoft Azure ecosystems
- Hands-on experience with Azure DevOps for code maintenance and CI/CD. Experience with PowerBI, GenAI, or Fabric is an added advantage
- Business acumen to understand and drive data solutions aligned with organizational goals
- Effective collaboration with peers across data and analytics teams
- Excellent communication and presentation skills
- Ownership and accountability to deliver end-to-end data solutions
- Ability to work in the CET time-zone
- A minimum internet speed of 10 Mb/s download and 10 Mb/s upload internationally
- A minimum of 8 GB RAM
- A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer
- An Intel Core i5-8260U or better/similar
- A smartphone usable for two-factor authentication that runs at least:
- Android 8.0 or newer
- Apple iOS 15.0 or newer
What the job involves
- As a 5CA Data Engineer you will ensure our data landscape can scale with the growth of our business
- Build and maintain data models and data pipelines
- Ensure smooth data processing to enable data analysts and data scientists to perform their duties efficiently
- Play an active role in the development of our next-gen cloud Data Platform
- Proactively identify and implement improvements for data reliability, efficiency, and quality
- Design, deploy, and manage scalable solutions using cloud platforms such as Azure and Databricks
- Integrate data sources with Data Lake storage using ADF pipelines and perform ETL activities with Notebooks
- Collaborate with Data Engineers, Data Scientists, and Data Analysts to ensure effective and efficient data usage
- Research, recommend, and implement new technologies and improvements
- Ensure the scalability and adaptability of our data landscape to match business growth
- Maintain smooth data processing workflows to support optimal performance for analysts and scientists
- Proactively identify and address areas for improving data reliability, efficiency, and quality
- Independently design and maintain data models and pipelines
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Insights
-5% employee growth in 12 months
Company
Our take
5CA is a remote-first customer support outsourcing provider, delivering global multilingual CX services for gaming and consumer electronics businesses. Its network of work-from-home agents supply 24/7 support, that can scale alongside clients' needs.
Operating since 1998, and with its remote model implemented over a decade ago, 5CA has continuously adapted - for example by expanding to serve gaming companies as the media's popularity began. As more people than ever look for remote opportunities to work, and the customer experience becomes more valued, 5CA is in a great position to grow its network and secure further success in the future.
Freddie
Company Specialist at Welcome to the Jungle