Lead UX Research Operations Specialist, Alteryx
$139.4-160.3k
Analytics & data science automation
Open for applications
Analytics & data science automation
1001+ employees
Open for applications
$139.4-160.3k
1001+ employees
Company mission
To empower companies and organizations to fix complex societal and business problems.
Role
Who you are
- 10+ years working in a Research Operations role, ideally with UX Research teams
- Proven track record of overseeing / leading end-to-end research participant recruiting processes for B2B
- Strong understanding of UX research tools. Must have extensive knowledge of Qualtrics. Familiarity with UserTesting, UserInterviews, Airtable and Zapier is highly desired
- Familiarity with JavaScript is strongly desired
- Must be fluent in data privacy policies (GDPR, etc.) and understand how they apply to UX research
- Experience with democratization of research is highly desirable
- Must be an independent thinker, with a proven track record of improving processes, resulting in greater operational efficiency and team productivity
What the job involves
- The User Experience team at Alteryx is a group of highly motivated, creative problem solvers dedicated to the creation of exceptional user experiences
- Alteryx is actively looking for a Lead Research Operations Specialist to join our distributed research team
- Operating within the Product Management organization, this individual will take a leading role in uncovering actionable insights from users that drive the design and development of next-generation analytical software
- This role reports to the Senior Manager of UX Research
- As a key member of the UX Research team, the ideal candidate will oversee and facilitate our teams' best work by improving overall operations of our user research team, connecting resources to research needs, measuring overall impact, and removing barriers to doing great work
- The successful candidate will be an expert in problem solving and multitasking that can also build long-term relationships with the team
- They will utilize a full range of organizational and interpersonal skills that help our talented team operate at their highest and most effective level
- Be responsible for operational improvements necessary to support user research team (i.e. , Data Governance, Vendor Management, Participant Recruitment, Research Repository Asset Management, Knowledge Management, Templates and Guidelines)
- Build out the strategy for Participant Management and Panel Health and execute it (i.e. , develop new recruiting channels, mechanisms, and best practices; track panel composition and recommend strategic recruits based on upcoming projects or gaps identified; closely monitor panel engagement levels for purge and refresh efforts)
- Design, implement, and maintain a scalable, user-friendly research repository that leverages Generative AI to enhance discovery, and drive insights across the organization
- Create and maintain processes with other functions (i.e. , finance, legal, procurement, security)
- Proactively identify and drive improvements as they relate to tools, processes, documentation
- Identify and implement opportunities to integrate AI—particularly Generative AI—into research and research operations to streamline workflows, enhance data analysis, support insight generation, and scale impact across the organization
- Implement and oversee metrics program to ensure that the team and program are hitting objectives and driving measurable impact
- Manage team budget, including vendor and tool management
- Support UX researchers in their day-to-day activities - assist with challenging recruiting, troubleshoot tools etc
- Clearly identify, explain, and communicate progress, status, expectations, dependencies, and risks to various audiences while managing overall risks for projects, driving commitments to schedule and quality
Our take
Alteryx brings a suite of tools to automate data driven processes on a large scale, massively speeding up data based procedures. The system also uses AI to analyse data and provide insights to enable rapid decision making.
What Alteryx does differently from other data science tool developers is focus on the accessibility of its software, taking a low code / no code approach. This allows for greater collaboration between people with differing skill sets, speeding up processes for its users.
The business has made some strategic partnerships over time, most notably with Snowflake and Blue Prism. With AI becoming more, Alteryx is projected to make major inroads in its market as more companies turn to automated solutions for data analysis.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2015
$85m
SERIES C
Oct 2014
$60m
SERIES B
Total funding: $217m
Company benefits
- Medical, Dental & Vision
- Health Savings Account
- Flexible Spending Account
- Fertility Benefits
- Paid Parental Leave
- Global Employee Support
- Short-Term & Long-Term Disability (plus Life & AD&D)
- Supplemental Employee Life (plus Spouse Life & Child Life)
- 401(K) with Matching
- Dependent Care & Commuter FSAs
- Pet Discount Program
- Tuition Assistance
- Business Travel Insurance
- Wellness Allowance
Company HQ
Quail Hill, Irvine, CA
Leadership
Dean Stoecker
(Executive Chairman)Started their career as a Sales Manager at D&B and Strategic Mapping for 6 years, before working as CEO of SRC for 13 years. In 1997, they co-founded Alteryx, serving as CEO from 2010, and has been Executive Chairman since 2020.
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