Vice President of Product Design, Clio
$224.7-321k
Legal practice management software
Job no longer available
Legal practice management software
1001+ employees
Job no longer available
$224.7-321k
1001+ employees
Company mission
To transform the legal experience for all.
Role
Who you are
- This is not a "clean hands" role; it requires a leader who is ready to dig into a complex and challenging product landscape
- We need a high-energy, deeply engaged leader who will immerse themselves in our products and our customers' worlds
- We are looking for a pragmatic problem-solver who sees design as a critical tool to make our products work better for the people who use them every day
- Product Design Leadership: Experience in product design leadership at a high-tech or SaaS software company with a strong portfolio showcasing successful product launches and multi-product experience
- Strategic & Tactical Execution: Ability to think and operate at a “strategic level,” but drive execution on a “tactical level” with the willingness to roll up your sleeves
- Multi-Product Unification: Proven success unifying disparate product experiences into a single, cohesive user journey, especially in an environment of rapid growth or post-acquisition integration
- Design System Expertise: Experience developing and scaling a comprehensive design system across a multi-product SaaS portfolio to drive consistency, efficiency, and a unified brand identity
- Data-Driven Mindset: Highly analytical with the desire and ability to dig into metrics to derive insights through design dashboards
- Cross-Functional Influence: Ability to influence, partner, and communicate cross-functionally with product, engineering, and GTM business teams across a company to set and deliver on the design vision
- Pragmatic People Leadership: Proven ability to assess, mentor, and elevate an existing design organization. You energize teams, instill a culture of direct accountability from managers to individual contributors
What the job involves
- As the VP of Product Design, you will lead the design team at Clio to solve our most pressing product challenge: creating a unified, "all-in-one" experience across our expanding portfolio of products
- Your success will be measured by your ability to improve our multi-product experience and, in turn, our NPS
- Reporting directly to the Chief Product Officer, you will be a key member of the senior leadership team
- Design & Research Leadership: Provide visionary leadership to the product design and research team. Your primary objective is to drive the creation of a cohesive, multi-product experience that delights our users
- Accountability & Execution: Hold the design team, including managers, accountable for delivering measurable improvements. This includes fostering a culture of high energy, active collaboration, and ownership, moving away from disengaged, "screen-off" postures. You will ensure designers are actively talking to customers
- Cross-Functional Collaboration: Revolutionize the relationship between design and engineering. You will lead the charge in breaking down silos and ensuring design is a proactive, collaborative partner, not a team that waits for product management to throw specifications "over the fence."
- Strategic Vision: Develop and execute a design strategy that directly addresses the challenge of creating a unified experience across multiple products. You will be instrumental in leveraging design to solve real business problems
- Team Development: Lead and mentor an existing team of 40+ designers and managers. You are not a "kingdom-builder" focused on new hires and processes. Your role is to assess the current team, ensure the right people are in the right roles, and empower them to deliver excellence
- Hands-On Engagement: Dive deep into our products. We expect you to understand the intricacies of our offerings and speak with customers regularly to ensure we are solving their most pressing problems
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialized remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised significant funding and benefited from the COVID-era shift toward cloud technologies. More recently, the company has experienced rapid growth following the integration of AI into its platform in 2023. Alongside this, it surpassed $200M in annual recurring revenue (ARR) in mid-2024 and has since grown to an impressive $500M ARR. The company was valued at $5B following a $500M funding round in 2025, with the investment supporting further AI development and platform expansion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Specialized learning and development programs and access to an in-house performance coach
- Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
- Access to pay transparency on all of our global roles
- Company equity for applicable employees
- RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
- Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
- Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
- Parental leave options for birthing and non-birthing parents
- A $500 contribution to your child’s RESP
- Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
- Virtual and In-person Wellness Programs to support mental and physical health
- Paid time for volunteering through our Clio Gives program
- $2000 annual counseling benefit for CAD Clions
Company HQ
Burnaby, BC
Leadership
Jack Newton
(Founder & CEO)Alongside serving as Clio's CEO since founding the company in 2008, Jack is an Advisor at Athennian, dealcloser, and Logikcull. Previously, they were a Board Member at ROSS Intelligence and a Director of Product Development at Chenomx.
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