Partnerships Manager, LoyaltyLion
+ Equity
2+ days a week in office (Farringdon, London)
Data-driven loyalty and engagement platform
Posted today
Data-driven loyalty and engagement platform
21-100 employees
Posted today
+ Equity
2+ days a week in office (Farringdon, London)
21-100 employees
Company mission
To help retailers succeed in the age of Amazon.
Role
Who you are
- Minimum 4+ years in a Partnerships, Sales or Account Management role within SaaS (preferably in MarTech or working with eCommerce-focused accounts)
- Experience exceeding a business development/sales target, with responsibility for establishing and developing relationships, communicating value and driving revenue
- Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity
- Excellent communication, interpersonal, and presentation skills
- Ability to work independently and as part of a team in a fast-paced environment
- A growth mindset and willingness to learn and adapt quickly
- Passionate about technology and its potential to drive business growth
- If you're a driven individual who is passionate about sales and technology, and eager to join a fast-paced startup environment, we would love to hear from you!
What the job involves
- Now we’re looking to hire a stand-out Partnerships Manager to help us maximise revenue generation from this agency ecosystem. If you’re driven, skilled and ready to build, join us to take Partnerships at LoyaltyLion to the next level!
- As a Partnerships Manager you will be part of a high-performing sales function, responsible for building and developing a pipeline of qualified opportunities for the Sales team
- You’ll do this by creating awareness of our product within the Shopify agency ecosystem, using proactive outbound marketing tools, email, LinkedIn and phone calls to convert that awareness into relationships with new agencies
- Once established, you will own the partners relationships that you create, working closely with them to identify and develop opportunities for us to work with the agency and their customers
- With responsibility for delivering LoyaltyLion’s value proposition, you will be expected to tailor that value where appropriate to meet the specific context, profiles and desired outcomes of the agency
- Running demonstrations of the LoyaltyLion product for the agency, you will be relied upon to bring to life the brilliant work that our sales, customer success and support teams do to grow repeat purchase rates and lifetime value for ecommenrce brands all over the world
- Once qualified opportunities are created you will work closely with the Account Executive team to handover that opportunity to be won
- You will work closely with the Inbound, Brand and Product teams to work collaboratively toward evolving our go to market strategy with timely feedback from agencies and the industry more broadly
- As the first and main point of contact for agency partners, you will use your expert knowledge of the Shopify, Loyalty and competitor landscapes educate them about the value we provide above others to the point where they are inspired to refer clients
- You will have the opportunity to represent LoyaltyLion at regular partnership events in both the UK and overseas
- Qualify and connect with new agencies via LinkedIn messaging, emails, and calls
- Manage relationships: Nurture a portfolio of partner relationships, serving as a trusted advisor
- Build and manage your own pipeline and hit activity targets, including efforts to expand our list of agency contacts through regular lead enrichment
- Drive partner growth: develop and execute long-term strategies to help partners achieve their growth objectives with LoyaltyLion
- Showcase LoyaltyLion’s expertise: articulate the value of LoyaltyLion’s platform, differentiating it from competitors and demonstrating how it can improve partner’ profitability and business outcomes
- Operate with revenue goals: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to LoyaltyLion's growth
- Qualify clients referred by agencies to create opportunities to hand off to the Account Executive team
- Work closely with the market to ensure agencies have the best self-serve collateral to refer clients (merchants)
- Maintain accurate and up-to-date records in our CRM system
- Collaborate with RevOps and Marketing to improve our sales processes and outreach strategies
- Liaise with internal stakeholders across Product, Sales and Support to ensure that opportunities and pain points within our Go-to-Market strategy for Partnerships are brought to the fore
Salary benchmarks
Our take
LoyaltyLion helps fast-growth ecommerce retailers succeed in the age of Amazon, driving growth through long-lasting customer relationships that go beyond price or logistics. The company enables relationships to be built on emotional connections, aligned values and great customer experiences.
Beyond a traditional 'points for purchase' system, LoyaltyLion enable rewards for other actions, such as referring a friend, leaving a review or following on social media (often particularly important for smaller businesses). This model is better suited to e-commerce and provides more meaningful loyalty interactions that count towards conversions.
LoyaltyLion is a Deloitte Fast 50 company that recently raised impressive funding from Kennet, a SaaS-focused growth stage investor. They now work with over 10,000 ecommerce retailers and are focused on growing their team.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% female employees
-7% employee growth in 12 months
Glassdoor (3.6)
Company
Employee endorsements
Autonomy
"We follow the Team Topologies model and all of teams are cross-functional. Each Team has a Product Manager, Product Designer, Engineering Manager..."
Funding (last 2 of 3 rounds)
Mar 2021
$12.5m
SERIES A
Apr 2014
$0.4m
SEED
Total funding: $13m
Company benefits
- Structured career progression so you can reach your full potential
- MacBook and any other equipment you need to do a great job
- 25 days holiday – with the option to carry 5 days over to the next year
- Length of service leave (+1 day for every year, up to 5 years)
- Private medical insurance
- Company outings and socials (BBC Robot Wars, LuckyVoice Karaoke, London-wide scavenger hunts, to name a few)
- A flexible and fun working environment in our office in Farringdon (dog-friendly)
- Home office budget
- Equity for all our permanent employees based in the UK & US only
- International Remote working for upto 30 days of the year
- 4:30pm finish on Fridays
- Life Assurance (upto 4x annual salary)
- Annual Learning Budget for every individual
Company values
- Get uncomfortable and grow - We seek regular candid feedback and offer it to help those around us. We pass on responsibilities to empower others so that we find our next challenge
- Team before ego - We believe in the strength of the team. To move forwards quickly everyone must move in the same direction. When you truly work as a team, there is no room for ego. We are all united in our purpose and every voice matters at every level
- Delivery over deliberation - We all share a bias towards action. We observe, learn and iterate. We do not seek perfection on day one. Instead, we want fast continuous improvement. We believe there is more lost through indecision than wrong decisions
- Personally accountable - When we say we’ll be there, we are. When we say we’ll do a task, we do it. You can trust your colleagues to be there for you, to deliver and push you, no matter what
Company HQ
Farringdon, London, UK
Articles
Leadership
Charlie Casey
(CEO)Former Economic Advisor at the Foreign and Commonwealth Office and Senior Consultant at Deloitte. Dog dad to Blue.
Dave Clark
(Chief Architect)Former Web Engineer at Sun Microsystems. Dog dad to Willow.
People progressing
In just two years at LoyaltyLion, Sophie has progressed from a graduate Customer Success Executive, through to Senior Customer Success Manager. She now leads her own team within the Onboarding stream.
Ben joined LoyaltyLion to head up tthe Customer Success team, and grew the team by 400%. He turned his hand to partnerships, and then eventually the GTM teams and is now the COO!
Diversity, Equity & Inclusion at LoyaltyLion
- We remove gendered language from our job advertisements
- We provide mental Health support via an EAP and managers have active conversations around mental health and wellbeing
- We think that the little things go a long way, from allowing for more flexibility for parents to including pronouns as a field in our slack to ensure that all feel safe and welcome
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