Senior Product Manager, Lending Club
Embedded Lending
$175-205k
+ Equity and annual bonus depending on eligibility
More information about location
3 days a week in office
Online personal loans
Job no longer available
Online personal loans
1001+ employees
Job no longer available
$175-205k
+ Equity and annual bonus depending on eligibility
More information about location
3 days a week in office
1001+ employees
Company mission
To transform the banking system to make credit more affordable and investing more rewarding.
Role
Who you are
- 6+ years of product management experience; background in fintech and lending preferred
- Proven owner/operator who can break down complex problems, explore solutions, and ship value quickly in a regulated environment
- Excellent communicator and stakeholder influencer across engineering, design, data science, risk, compliance, and sales
- Deep customer empathy for both merchants and borrowers; strong product discovery chops (qual/quant research, prototyping, usability testing)
- Analytical athlete: comfortable with metrics/OKRs, funnels, A/B testing, and pulling your own data (SQL/Looker/Amplitude or similar)
- Familiar with origination, underwriting, KYC/KYB, fraud and the trade‑offs between growth, experience, and risk
- Experience leading API‑driven partner integrations and platform migrations
- Bonus: Knowledge of the Home Improvement industry or other merchant‑led sales flows
What the job involves
- Own the origination funnel end‑to‑end. Redesign and optimize our lending application flows (web, mobile, API) to improve conversion, approval rates, and time‑to‑decision while meeting compliance and risk standards
- Ship an ROI‑driven roadmap. Prioritize outcomes, define success metrics/OKRs, and lead execution from concept and discovery through launch and iteration
- Level‑up merchant engagement. Drive rollout of a modern sales CRM and tooling (e.g., Salesforce) across field sales and insights teams; deprecate legacy apps with clear migration plans
- Strengthen credit & fraud performance. Partner with data science, risk, and compliance to introduce verification orchestration (KYC/KYB), fraud signals, and underwriting features that reduce losses and friction
- Obsess over the customer journey. Map current‑state merchant and borrower experiences; define future‑state flows, use cases, and acceptance criteria with strong UX sensibility
- Integrate with strategic partners. Lead API‑first integrations with merchant platforms and third‑party providers; ensure reliability, observability, and a great developer experience
- Instrument and experiment. Ensure clean event tagging, build dashboards, run A/B tests, and turn insights into shipped improvements
- Evolve the platform. Partner with engineering on platform enhancements, tech modernization, and process upgrades that improve quality, throughput, and compliance posture
Our take
Lending Club is a digital bank offering personal loans, auto loan refinancing, and debt consolidation to help individuals manage their finances. It provides flexible loan terms and competitive rates for a variety of needs, as well as high-yield saving and cash-back checking accounts, designed to help customers grow their money.
Focusing on digital solutions, Lending Club removes traditional brick-and-mortar branches, passing the savings on to customers through low fees and better rates. It connects borrowers with investors in a marketplace model and offers fast loan approvals and competitive interest rates.
To bolster its offering, the company acquired Tally Technologies' intellectual property (IP) to enhance its credit management services. It continues to develop and enhance its products and improve customer engagement in a bid to become a "top of mind" company with more active users.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2014
$65m
GROWTH EQUITY VC
Nov 2013
$57m
GROWTH EQUITY VC
Total funding: $332m
Company benefits
- Untracked vacation for salaried employees, which means take it when you need it, and generous paid time off for hourly team members
- A hybrid work model that balances in-office and work from home
- Leading health and safety protocols related to COVID, including complimentary at-home testing kits from Cue Health for those coming to the office
- Up to 16 weeks paid leave for new parents, plus a fully paid, phased return-to-work policy for qualified leaves
- Mothers Rooms and hospital-grade pumps in every LC office
- Generous and varied mental health benefits
- Wellness program with cash incentives — earn up to $75 per month for being active
- Paid volunteer time and donation matching
- Onsite gym, locker room, bike room, and fitness classes (depending on location)
- Café with our own in-house barista
- Stocked pantries with healthy snacks and drinks
- Technology-forward and collaborative office spaces
Company HQ
South Beach, San Francisco, CA
Leadership
Scott Sanborn
(CEO)Previously held leadership positions as the Chief Revenue Officer for publicly traded eHealth Insurance, President of RedEnvelope, Inc., and SVP at the Home Shopping Network. Joined LendingClub in 2010 and has worked as Chief Marketing Officer, Chief Operations Officer, and President before becoming the CEO in 2016.
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