Director of Product, Wave
Financial services for small business owners
Open for applications
Financial services for small business owners
201-500 employees
Open for applications
201-500 employees
Company mission
To create a future where small business owners can manage their finances fearlessly.
Role
Who you are
- Your deep expertise in payments and payroll, combined with your ability to drive growth and innovation, will be key to your success in this role
- 10+ years of product management experience (at least 2 years in management), with a strong focus on financial services, specifically in payments and payroll
- Deep understanding of the payments and payroll landscape, including technologies, compliance, security and regulatory requirements, as well as customer needs in this space. Is both a product leader and a SME in financial services
- Proven experience leading cross-functional teams and managing product managers in a fast-paced, high-growth environment. Demonstrated strong team member that ensures the growth of the entire Customer and Product organization
- Strong data analysis capabilities to assess product performance and inform decisions. Ability to work with metrics and KPIs to drive product success
- Excellent verbal and written communication skills, with the ability to convey complex product ideas and strategies to both technical and non-technical stakeholders
- Ability to work closely with engineering teams, with a solid understanding of the technical aspects of product development in the financial services industry
- Bachelor’s degree in Business, Design, Finance, or demonstrated related experience
What the job involves
- As the Director, Product for Financial Services, you will play a pivotal role in defining and executing the product strategy for our payments and payroll offerings
- You will be responsible for managing the end-to-end product lifecycle, from ideation and development to go-to-market execution
- You will also work cross-functionally with engineering, design, marketing, and customer success teams to ensure our solutions meet the evolving needs of our customers in growing their businesses
- Develop and own the product strategy for payments and payroll, aligned with the company’s growth and yearly objectives
- Build and maintain a comprehensive product roadmap that prioritizes market opportunities, customer needs, and business goals
- Lead cross-functional teams in the development and launch of new features, ensuring timely delivery, adherence to quality standards, and alignment with customer expectations
- Conduct competitive analysis and stay abreast of trends and regulatory changes in the financial services industry, particularly payments and payroll, to identify new opportunities for product innovation
- Collaborate with key internal stakeholders (e.g. , Engineering, Design, Compliance, Customer Success) and external partners and vendors to drive the successful implementation of product initiatives
- Gather and analyze customer trends (internally/externally) and feedback to continually enhance product offerings, ensuring our solutions meet the needs of customers in our prioritized segments
- Define product performance model with metrics and insights that identifies the levers and drivers
- Ensure we are being proactive in maintaining the health growth of payments and payroll
- Define and track key performance indicators (KPIs) for product success
- Use data-driven insights to make informed decisions, drive continuous improvement, and optimize product performance
- Manage and mentor a team of product managers, fostering a culture of innovation, collaboration, and growth
- Support the development of junior team members and ensure alignment with overall business objectives
- Collaborate and support peers on the Customer and Product Leadership team
Our take
Over 90% of all businesses in North America are zero to five employee companies. These businesses are organising their finances either by paying an expensive accountant, or relying on traditional spreadsheets.
In response, Wave is democratising access to financial services software. While they are not the first to do this, they have taken the flourishing approach of giving away the invoicing and accounting software 100% for free.
The company instead makes money by embedding financial services products within the software. It's these payments and other revenue streams that the startup is now looking to expand to secure more revenue to scale.
While the company has had success so far with its tools, it will need to build a whole suite of products and services in order to compete with the accounting software giants like Xero.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-7% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2018
$3.3m
EARLY VC
May 2017
$32m
SERIES D
Total funding: $81.1m
Company benefits
- Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours
- We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more
- We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously
- We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!
Company values
- Believe in small business owners
- Reimagine the possible, together
- Do fewer things, simply and beautifully
- Care deeply and challenge directly
- Achieve extraordinary results
Company HQ
Leslieville, Toronto, ON
Articles
Leadership
Zahir Khoja
(CEO, not Founder)Worked at Mastercard as EVP (Global Merchant Solutions and Partnerships) and held several Senior VP positions. Former Vintro Board Member and General Manager (North America) at Afterpay.
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