Implementation Manager, Sirona Medical

• A proven track record of successfully managing large-scale projects (5+ years), with a primary focus on healthcare technology implementation
• An in-depth understanding of the radiology field and a keen awareness of the unique challenges associated with implementing technology solutions in this domain
• Extensive experience in stakeholder management, with the ability to navigate and influence at all levels (executive, end user, etc.)
• Strong problem-solving skills, with the capacity to think strategically and make data-driven decisions
• Adaptability and a willingness to embrace new challenges are key attributes for success in this position
• Travel required, up to 50% certain months, based on customer onboarding activity

Desirable

• Sirona Medical is seeking an Implementation Manager who will play a pivotal role in orchestrating customer success by driving the seamless execution and implementation of our innovative radiology solutions for our valued clients
• In this integral position, your creative mindset and adaptability will be paramount as you collaborate closely with clients and internal stakeholders to craft and tailor solutions that not only meet but exceed customer expectations
• Serve as the main point of contact for the successful implementation of our radiology solutions in practices of all sizes, guiding the process from contract execution to Go Live and stabilization
• Develop and execute strategic project plans that serve as not just milestones but gateways to client satisfaction and enduring partnerships
• Collaborate effectively with cross-functional teams, including Sales, Product Development, Customer Support, and Integrations, to ensure a seamless integration process and uphold client satisfaction
• Anticipate and adeptly navigate potential project risks, proactively identifying challenges and presenting creative solutions
• Conduct regular status meetings with clients and internal teams, providing clear and concise updates on project progress
• Establish and nurture strong relationships with key client stakeholders, serving as the primary point of contact throughout the implementation process
• Coordinate the product release process as it pertains to client stakeholders, ensuring timely and high-quality solution releases that meet end users’ needs
• Adaptability and a willingness to embrace new challenges are key attributes for success in this position
• Remote work is acceptable for the right candidate