Senior Product Manager, Mapp
Personalistion
Insight-led customer experience platform
Open for applications
Insight-led customer experience platform
201-500 employees
Open for applications
201-500 employees
Company mission
To liberate marketers to do what they do best — envision big ideas and put them into action.
Role
Who you are
- Education: Bachelor’s degree in Computer Science, or a related field
- Experience: 7+ years experience in product management, preferably in a SaaS or software development environment. Experience working in a B2B SaaS MarTech company is a bonus. Career jumpers with relevant experience are welcome
- Domain Expertise: Deep understanding and experience in at least two of the following areas: ○ E-Commerce (technology vendors and business model)○ Retail (technology vendors and business model)○ Fashion (brands, technology vendors and business model)
- Technical Acumen: Experience with at least three of the following products/technologies: ○ Product Recommendations○ Search & Merchandising○ Large Language Models (application in fashion-related tasks)○ Computer Vision / Image Recognition○ A/B Testing○ Data Science Pipelines○ Content Personalization (CMS, DXP)
- Communication Skills: Strong communication skills (verbal and written), with comfort and experience in public speaking, essential for cross-domain collaboration and interaction with commercial teams
- Problem-Solving: Excellent analytical and problem-solving skills, with the ability to tackle complex technical challenges and think strategically
What the job involves
- As a Product Manager focused on the Product Insights domain, you will play a crucial role in expanding our product's reach and capabilities within the fashion and retail sectors
- Your primary responsibility will be to serve as the dedicated Product Management Lead for the Product Insights domain, partnering closely with Engineering leadership
- You will also act as the Project Lead for the integration of Dressipi into Mapp Cloud, a significant cross-domain initiative, ultimately leading the charge for packaging Mapp Cloud for Fashion
- This role requires subject matter expertise in personalization, particularly product recommendations and search & merch solutions
- Due to the cross-domain nature and overlap with commercial teams, you will be involved in many exciting projects pivotal to launching Mapp Cloud for Fashion
- Strategic Planning: Translate Mapp’s product vision and strategy into a roadmap for the Product Insights domain and related Mapp Cloud for Fashion initiatives
- Domain Leadership: Act as the dedicated Product Management Lead for the Product Insights domain, guiding product direction and development
- Project Leadership: Lead the cross-domain project integrating Dressipi into Mapp Cloud and oversee the packaging of Mapp Cloud for Fashion
- Subject Matter Expertise: Develop and maintain deep expertise in personalization technologies, including product recommendations, search& merch solutions and digital experiences in general
- Backlog Management: Create and maintain a product backlog, collaborating with stakeholders and engineering teams to prioritize development efforts
- Specification Development: Craft clear, detailed product requirement documents to outline desired functionality for product features and integrations
- Product Development: Work closely with engineering teams to guide product development, ensuring solutions meet market needs and align with the strategic vision
- Market Analysis: Conduct market research within the E-Commerce, Retail, and Fashion tech spaces to understand emerging trends and technologies, applying insights to enhance our product offerings
- Stakeholder Collaboration: Collaborate effectively with cross-functional teams, including engineering, sales, marketing, and customer support, to gather feedback, align roadmaps, and ensure successful product launches. This role involves significant interaction with commercial teams
- Performance Monitoring: Monitor and analyze product performance, using data-driven insights to improve functionality and user experience
Our take
Mapp provides an insight-led customer experience platform that lets businesses leverage their data to generate actionable intelligence for marketing strategy, as well as predict what their customers are going to do next.
Mapp means companies can tailor their customer experiences dependent on what particular clients want and need. It integrates easily with existing marketing ecosystems, making data easy to absorb and unify without having to change existing workflows. In addition, its unified "single customer" data view allows for hyper-personalization because it gives a 360-degree profile of individual customers.
As client acquisition and retention becomes more complex, there is a real need for solutions like Mapp's, and its pool of potential customers is vast. Moving forward, the company will focus on innovation and developing cutting-edge features in order to build its position as a leader in the ever-growing MarTech space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2025
$13m
GROWTH EQUITY VC
Sep 2013
$1.8m
SEED
Total funding: $14.8m
Company benefits
- Flexible & hybrid working
- Flexible unlimited vacation policy
- Social events decided by employees, such as wakeboarding, escape room, or paintball… anything is possible
- All our offices have a dedicated area where you can recharge your batteries and socialize with your colleagues
- Personal development program
- Modern office space with ergonomic office furniture
- Fresh fruit in the kitchen
- Joint sports activities like charity runs, football, jogging or beach volleyball
- Opportunity to volunteer for charitable causes during normal working hours up to 4 days per year
Company HQ
City of London, London, UK
Leadership
Steve Warren
(CEO, not founder)Former CRO of the company. Previously the CCO of Teradata, where they were also VP and GM of Teradata Interactive for 3 years. Before this, they held various VP and Director positions at a number of other companies.
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