Managing Editor, Smarsh
Contractor
Cloud-based archiving and compliance solutions
Be an early applicant
Cloud-based archiving and compliance solutions
1001+ employees
Be an early applicant
1001+ employees
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- 10+ years of content leadership experience, ideally in B2B SaaS or enterprise technology
- Proven success in developing and executing editorial strategies that drive measurable business results
- Strong writing and editing skills, with deep understanding of brand voice, storytelling, and editorial guardrails
- Hands-on experience leveraging AI tools for content ideation, drafting, editing, and optimization
- Deep knowledge of SEO and emerging AI/GenAI search optimization trends
- Exceptional communication, leadership, and collaboration skills
- Ability to thrive in a fast-paced, high-growth environment
What the job involves
- We’re seeking a Managing Editor Contractor to shape and scale our content program
- This position combines strategic vision with hands-on execution
- You’ll help define our editorial roadmap, refine our brand voice, and manage content production workflows, while also rolling up your sleeves to write, edit, and publish high-quality content
- This leader will collaborate with our VP of Brand Marketing and Head of Content to refine our brand voice, scale content production with the aid of AI tools, and ensure that every asset — whether web, campaign, social, or thought leadership — drives measurable business impact
- You will be the guardian of our editorial standards and content strategy, ensuring relevance, resonance, and discoverability in an AI-driven world
- Smarsh is an award-winning technology company that helps companies communicate and collaborate while staying ahead of ever-changing regulations
- We need you to bring your most innovative, out-of-the-box thinking and data-driven abilities to promote our market leadership and build awareness of our unique value
- This role will report to the VP of Brand Marketing
- Partner with the Head of Content to define and execute a cohesive content strategy aligned with company goals, audience needs, and market opportunities
- Serve as the steward of brand voice, tone, and editorial standards across all channels
- Write, edit, and refine a variety of content types as needed
- Partner cross-functionally with product marketing, enterprise marketing, corporate marketing, regulatory and information governance, and customer success to create content that fuels pipeline, adoption, and retention
- Leverage Copy.ai and other relevant AI tools to accelerate content production, improve efficiency, and optimize editorial workflows
- Build and enforce editorial guardrails to ensure AI-assisted assets consistently reflect brand quality, accuracy, and compliance standards
- Experiment with new AI-driven formats and approaches to enhance storytelling and audience engagement
- Optimize content not only for traditional SEO but also for AI and generative AI search environments
- Stay ahead of evolving search behaviors and algorithms to ensure maximum visibility across digital platforms
- Manage content calendars, editorial reviews, and publishing workflows to deliver consistent, high-quality assets
- Act as player-coach, balancing writing and editing with mentoring a small team of writers, contractors, and agency partners
- Foster collaboration, accountability, and growth within the extended content team
- Ensure compliance, accuracy, and thought leadership quality in all published materials
- Define and track metrics for content performance across the buyer journey
- Use insights to refine editorial priorities, improve processes, and drive continuous impact
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company HQ
Portland Downtown, Portland, OR
Leadership
Stephen Marsh
(Founder)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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