Head of Product Strategy & Operations, Emplifi

• Emplifi is seeking a bold and execution-driven product leader to serve as the right hand to our SVP of Product
• This role is ideal for someone who thrives on structure, clarity, results—and knows how to create them when they’re missing
• It’s also perfect for someone who can handle change, lead from the front, and isn’t afraid to make tough calls when excellence demands it
• Proven success as a product leader (Director level or above), ideally in a SaaS or platform environment
• Track record of turning good teams into great ones—through coaching, structure, and high standards
• Demonstrated ability to lead through ambiguity and drive org-wide alignment and focus
• Strong operational instincts with a strategic mindset
• Experience navigating change and bringing clarity under pressure
• Executive-level communication skills—both internally and externally
• Comfort in the customer spotlight—this role will engage with clients directly
• High integrity, low ego, and relentless bias for action

Desirable

• You’ll be the operational and strategic engine behind our product team, ensuring our roadmap, execution, and people are aligned, accountable, and accelerating
• You’ll drive performance across the team, coach and challenge our PMs, and help build a high-functioning product organization ready to scale
• Serve as the operational and strategic partner to the SVP of Product
• Bring clarity and execution discipline across product planning, delivery, and alignment
• Build and scale frameworks for accountability, velocity, and impact within the product org
• Act as a coach, challenger, and driver across the PM team—raising the bar on performance and ownership
• Diagnose capability gaps and develop or replace talent to strengthen the team
• Partner cross-functionally (with Engineering, GTM, Success, and more) to drive unified outcomes
• Lead or co-lead critical cross-product initiatives such as verticalization, AI integration, and packaging
• Represent Product externally with customers, analysts, and partners as needed
• Drive transformation: when something isn’t working, you’ll surface it, fix it, and move forward fast