Head of Product & Technology Operations, Awin
Connecting businesses with customers around the world
Job no longer available
Connecting businesses with customers around the world
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower advertisers and publishers of all sizes to grow their businesses online.
Role
Who you are
- Outcome-Oriented Leader: You focus on delivering measurable results for customers, teams, and the business
- Operationally Experienced: You’ve successfully led functions like Product Ops, Agile practices, and Program Management, driving team performance and alignment
- A Strong Communicator: You excel at simplifying complexity, ensuring stakeholders understand both what’s happening and why it matters, regardless of their technical background
- Collaborative and Empathetic: You foster healthy team environments, improve ways of working, and bring people together across functional and departmental boundaries
- Principled and Pragmatic: You understand modern operational and delivery practices but know when traditional approaches, like waterfall, are the right fit
- Adept at Complexity: You thrive in leading large, cross-functional organisations with diverse priorities and goals
- Systems Thinker: You build scalable, efficient systems that enhance collaboration and amplify innovation
- Curious and Continuously Learning: You actively seek new ideas and frameworks to evolve your teams and how they work
What the job involves
- The Product & Technology Operations department mission is to act as a force multiplier, driving collaboration, alignment, and efficiency across Business Intelligence, CRM, Engineering, Infrastructure, Internal Technology, Product and Security
- By fostering clarity, improving team health, and enabling seamless execution, the P&T Ops department ensures the collective efforts of P&T deliver outcomes far greater than the sum of their parts
- As the Head of P&T Operations, you will design, enable, and sustain this force-multiplying function
- You’ll lead the core operational pillars— P&T Ops, Agile Coaches, and Technical Program Management—ensuring they operate cohesively to empower teams, deliver exceptional results, and communicate with clarity to stakeholders
- This is your opportunity to shape the operational backbone of a global organisation, creating the systems, practices, and culture that empower teams to solve the right problems while ensuring the value P&T delivers is well understood across the business
- Lead and Develop Operational Functions: Oversee and mentor P&T Ops Managers, Agile Coaches, and Technical Program Management, ensuring each function delivers on its unique mission:
- Agile Coaches: Improve team health, elevate ways of working, and establish a centre of excellence for agile practices
- Technical Program Management: Act as delivery managers, creating strong bridges between teams and departments to ensure seamless collaboration and execution
- P&T Ops: Ensure clear, consistent communication with stakeholders, so they understand what P&T is doing without needing to navigate internal complexities. Drive clarity in both inflow (requests, feedback) and outflow (updates, decisions)
- Be a Clear Communicator and Connector: Ensure P&T operates with one unified voice, making it simple for stakeholders to understand what’s happening and why it matters without navigating internal complexities. Serve as a bridge between P&T and other departments, fostering transparency, alignment, and trust while advocating for operational excellence
- Foster a Culture of value creation: Embed customer-centricity, continuous discovery, and measurable impact across P&T, ensuring all teams create and capture meaningful value
- Create Alignment Across Teams: Build rituals, processes, and systems that ensure collaboration across Product, Engineering, Data Services, CRM, Infrastructure, and Security, all working toward shared objectives
- Bridge Outcome and Output Worlds: Recognise when to prioritise outcome-driven approaches, focusing on measurable impact and customer value, and when output-focused delivery, like structured execution for infrastructure or security, is the best approach. Ensure teams balance both perspectives effectively, enabling the right practices for each unique challenge
- Choose the Right Workflow Models: Instil service-based throughput workflows for operational, high-volume tasks that benefit from speed and predictability, and cross-functional goal-oriented ways of working for initiatives that require strategic alignment, discovery, and impact. Guide teams in applying the model that best suits their goals
- Act as a Strategic Partner: Work with P&T leaders to align roadmaps, priorities, and resources with the company’s strategic goals, ensuring operational functions enable success
- Drive Operational Excellence: Build and optimise operational frameworks, processes, and tools to enable teams to work effectively and scale without friction
Our take
Serving a global community of advertisers, agencies, and publishers, Awin provides its clients with tailored business insights, connecting companies with customers across the world by fostering trusted partnerships to drive sustainable growth.
The company’s global affiliate network is spread across 17 offices worldwide, with more than 250,000 contributing publishers and over 25,000 advertisers, and it has made strong partnerships with major companies including ShareASale and Sideqik. Its solutions generated 200 million sales for its advertisers in 2022.
The company has been focusing on boosting its network of agencies and is already turning the conversation toward the future of affiliate marketing (such as metaverse advertising). Awin has shown a high level of adaptability within the market and is well poised to see further substantial growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2014
$0.2m
SEED
Mar 2014
$2.5m
SEED
Total funding: $2.7m
Company benefits
- Private Health/Vision/Dental Insurance
- Up to 28 Days Annual Holiday
- 2 Paid Days Off/Year to Volunteer During Working Hours
- In-House Language Courses
- Subsidised Corporate Gym Membership
- Childcare Vouchers
- Cycle to Work Scheme
- Personal & Business Travel Insurance
- Medical, dental and optical insurance
- Season ticket loan
- Free fruit and sweets
Company HQ
Prenzlauer Berg, Berlin, Germany
Leadership
Adam Ross
(CEO, not founder)Was COO before becoming CEO at Awin. Former COO of Affiliate Window.
Share this job
View 12 more jobs at Awin