Operations Associate, Lime
Compliance
Electric bike and scooter rentals
Be an early applicant
Electric bike and scooter rentals
1001+ employees
Be an early applicant
1001+ employees
Company mission
To build a future where transportation is shared, affordable and carbon-free.
Role
Who you are
- We are looking for a results-oriented, hands-on, data-driven and entrepreneurial candidate to join our team
- The ideal candidate will have experience working in an evolving startup environment
- 1-3 years of professional work experience; ideally 1+ year of experience within an Operations position with a strong understanding of warehouse compliance
- Experience leading teams or groups preferred
- Excellent problem solving skills - you can solve complex problems in a logical and structured manner
- Data driven in everything that you do - you must be very data centric and able to process and analyse data to solve problems, spot opportunities as well as performance trends. (SQL and G-sheets)
- Work well under pressure - you must be able to handle competing demands and prioritize ruthlessly
- Can-do attitude, no task is below you
- Excellent communication skills
- Demonstrated ownership and accountability to deliver precise and meaningful impact
- An organized individual who can work independently with tight deadlines in a multicultural environment
What the job involves
- Lime is hiring an Operations Associate, Compliance to join our Operations team
- In this role you will implement best practices and lead projects that improve in and out of warehouse operations compliance and efficiency
- You will partner with leads in both in and out of warehouse operations to tackle challenges along our operational journey from the moment a vehicle arrives in our warehouse, until a customer ends their ride
- You will be an in the moment problem solver with the ability to think about the short term and long term plan
- You're energized about building and scaling and being part of a forward-thinking organization
- Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle including setting targets and holding the team accountable for meeting their daily targets
- Develop and maintain a safe, compliant, and efficient warehouse environment by establishing clear safety and quality standards and implementing processes that enable the supply of fully operational fleet of vehicles for your region
- Define and monitor KPIs that measure warehouse compliance ensuring operations are streamlined and operating efficiently
- Define new processes and best practices to enhance compliance within the warehouse through cross functional collaboration with teams across the globe
- Identify and escalate city-related challenges at early stages
- Partner with the local Government Relations representative to manage key legal, regulatory compliance and safety issues
- Maintain positive relationships between customers, regulators/city officials, employees, and Lime management to concerns proactively
Salary benchmarks
Our take
In recent years, electric-powered mobility companies have attracted an extraordinary amount of interest and funding, in part due to rising eco-friendly sentiment, and in part because of the race to "find the next Uber". Lime is one such company, that has rapidly scaled across multiple geographies to be a key player in the fight for market leadership.
Lime, along with its competitors, has had to grapple with regulation in many of its target markets, but nonetheless has steadily increased its footprint. Since its launch, the company has facilitated millions of trips, making it one of the biggest companies of its kind. Interestingly, the CEO has stated that "cars are our true business rivals—not other scooter companies", suggesting that its biggest business challenge will be to get families to give up their second cars.
With a presence that spans an impressive number of regions - most recently Lime has begun operating in Qatar - the company has cemented itself in the micromobility market, and stands to profit from the increasing popularity of these types of services. Across 2022, a substantial increase in ridership enabled Lime to achieve a "full profitable year", with suggestions it will pursue an IPO in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2021
$523m
CONVERTIBLE
May 2020
$170m
SERIES E
Total funding: $1.5bn
Company HQ
The East Cut, San Francisco, CA
Leadership
Toby
(Board Advisor)Founder and CEO of ZERO&. Was a Marketing Manager at Pepsi for 6 years before doing an MBA at Berkeley. Moved into consulting and VC for 5 years before starting Lime.
Brad
(Chairman)VP of Business Development at Tencent for 8 years. Managing Partner of a VC firm for 3 years, where he worked with Toby. Has an MBA from Berkeley.
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