Partnerships Manager, Tide
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Business accounts for SMEs
Open for applications
Business accounts for SMEs
1001+ employees
Open for applications
+ Share options
1001+ employees
Company mission
To save businesses time and money - so they can get back to doing what they love.
Role
Who you are
- Tide is seeking a Senior Partnerships Manager with a minimum of 4 years experience in managing partnerships, to help it become the most trusted SME platform in Germany
- Industry knowledge: A broad awareness of the SME lending ecosystem. Experience in the Fintech industry is an added advantage
- German KMU expertise: A comprehensive understanding of small business customers’ financing needs
- Partnerships Skills: Experience of managing partnerships within the SME lending finance industry
- Self-starter: You are autonomous and take initiative to get the job done
- External stakeholder skills: You have strong stakeholder management skills coupled with an ability to leverage external capabilities to achieve joint success. You love to service the needs of partners
- Commercially minded: You are highly focused on commercial opportunities and the delivery of incremental value
- Communication skills: You have great communication skills and are able to explain complex information in a simple and easy to understand way
- Project Management skills: You are detail oriented and highly organised: you can manage many projects, relationships and initiatives all at once
- Language: You are fluent in German and English
What the job involves
- You will be joining a dedicated and dynamic team focused on driving Tide’s market success in Germany
- The Tide Germany team is in an exciting growth phase, bringing together professionals with deep expertise in financial services, technology, and local market dynamics
- As part of this expanding team, you’ll have the unique opportunity to shape Tide’s presence in Germany, working collaboratively to deliver innovative solutions for small business owners
- This is your chance to play a pivotal role in establishing the foundation for our long-term success in this key market
- As an experienced Senior Partnerships Manager, you’ll be accountable for establishing relationships with new partners and manage our existing partners in the SME ecosystem
- You will be collaborating with other teams across the business to ensure effective ongoing relationships
- You will work with both our Lending Partners - focused on managing, strengthening and supporting our brilliant lender-panel as well as our Acquisition Partners - to deliver a consistent flow of high-quality business enquiries and ensure we exceed expectations on both sides of the relationship. Essentially managing a mix of key demand and supply side relationships
- Identifying, negotiating, acquiring and successfully onboard a portfolio of strategic Partners who will deliver to choice to our customers
- Growing and developing your partner portfolio in line with Tide’s lending platform growth in Germany
- Collaborating with internal teams to design and execute these partnerships and campaigns, this includes driving internal process enhancements where necessary to facilitate partner enablement
- Being the single point of contact for your Partner portfolio and will be accountable for the core metrics of revenue, partner satisfaction and engagement across each named Partner
- Hosting and driving regular Partner business reviews to ensure joint metrics are being met and any issues resolved in a timely and professional manner
- Driving profile partner leads using a number of different channels (in/out-bound outreach, emails, events, marketing etc) and identify new target markets to grow the existing partner base
- Establishing relationships with key partners and collaborate with other teams across the business to ensure that partner’s referrals are signed up to Tide as quickly and smoothly as possible
- Being a point of contact for internal partner referral onboarding operations, liaising and coordinating between the KYC, Onboarding and Marketing Data teams to ensure partner referrals are assessed and processed within specified SLA’s and prioritised onboarding is maintained
Our take
Small businesses and sole traders are still underserved by most traditional banks. Tide is solving that problem by offering speedy, affordable and effective financial services tailored to SMEs.
Since its launch, Tide has gained considerable traction among small businesses. This is largely thanks to its fast onboarding times, low fees and the diversity of products, which include a number of accountancy tools. And headed up by a former RBS, C&A and Optanus executive, it is certainly in a unique position within the financial services market.
Having built a strong user base of over 1M customers globally, with 650,000 members in the UK. Through further expansion across Europe and continual addition of 'first-of-its-kind' features, Tide is well set to secure a larger market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2023
$25m
GROWTH EQUITY VC
Jul 2021
$100m
SERIES C
Total funding: $291.3m
Company benefits
- Flexible working:A flexible working policy that allows most teams to work from home when they need to
- Family-friendly leave: We go above and beyond the statutory requirement for maternity and paternity leave
- Paid volunteering leave: You’re encouraged to take three days a year as paid volunteering leave for your chosen charity or organisation
- Holiday leave: 25 days a year of paid holiday leave, plus bank holidays
- Sabbatical leave: Take a well-deserved break and come back refreshed
- Extra unpaid leave: Extra time off is available beyond your annual leave allocation
- We keep the team fed: Breakfast, snacks and hot drinks are provided daily, along with regular morning teas and catered events
- Personal development: Personal development budget is available for each Tidean to pursue additional training related to their role
- Private health cover: Private healthcare from Vitality, that includes the ability to earn discounts and rewards for having a healthy lifestyle
- Mental wellbeing : 24/7 Employee assistance, unlimited cognitive behavioural therapy, subsidised mindfulness and relaxation app
Company HQ
City of London, London, UK
Leadership
Dr Oliver Prill
(CEO)Began their career as a Consultant at McKinsey. They also held the role of CEO at both C&A Bank and Optanus, and was COO of Kreditech Holding before joining Tide in 2018.
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