Performance Marketing Manager, Community Phone
Landline phone service company
Be an early applicant
Landline phone service company
101-200 employees
Be an early applicant
101-200 employees
Company mission
To build a different kind of landline phone service company.
Role
Who you are
- 7+ years in hands-on performance marketing with deep technical chops (GTM, JS tagging)
- Analytics mastery: Mixpanel, GA4, Hotjar, SQL or low-code querying
- Operator mindset: You obsess over every user event, every data point, and ship fast
- Strong communicator: You turn complex data into clear action items for all relevant stakeholders
Desirable
- Nice-to-Have: experience in SaaS, B2B or telecom verticals; proficient in Next.js/React, HTML/CSS, and JavaScript debugging
What the job involves
- As our Performance Marketing Manager, you’ll single-handedly command our digital marketing stack end-to-end
- Partnering with Product, Engineering, and Growth, you’ll design, implement, launch, and optimize all of our digital marketing campaigns and user journeys to drive measurable results and exceptional experiences
- Simply put, you’ll steer our digital marketing roadmap from concept to conversion
- Performance Marketing Execution:
- Own the digital marketing channels for our B2B and DTC products. You will take on everything from channel strategies and roadmapping down to execution of the campaigns and weekly optimization
- Leverage data and analytics to inform bid strategies, audience segmentation, and creative approaches that enhance performance and efficiency
- Collaborate with the Product Marketing Manager to test new positioning and messaging in an effort to drive rapid growth in our target ICPs and personas
- MarTech Implementation & Data Coordination:
- Ensure no data gap goes untracked—implement and maintain GTM tags, Mixpanel events, GA4 goals, Hotjar heatmaps, and BI dashboards
- Partner with Engineering to ensure lead flow is frictionless, lead attribution is accurate, and the necessary CRM properties are populating
- Dive deep into data to find meaningful trends and insights, which fuel new opportunities and ideas
- Design Best-in-Class Digital Experiences:
- Contribute to the design and execution of digital experience improvements, such as web design improvements, lead flow designs, and self-service capabilities
- Collaborate with the product team to enhance and test landing page experiences and conversion paths
- Embody a culture of testing by creating a scalable and repeatable experimental testing design framework to uncover key insights, inform future campaigns, and identify new digital opportunities
Our take
Community Phone offers a simple landline phone service for families and business without requiring internet. Powered by the company’s landline base, connecting landline phones to cell towers in the area, customers access unlimited local and long distance calls in the U.S that work during power outages.
Revolutionising the traditional landline, Community Phone has built a cloud phone system that runs inside of landlines and therefore grants customers full control over how to use the phone, such as enabling them to transfer the landline number onto a mobile phone or have calls ring on multiple phones at the same time. Its services are trusted in over 5,000 homes and businesses, including Dunkin’ Donuts, Starbucks. Wells Fargo, KFC and 7-Eleven.
The company is gradually getting closer to its goal of giving customers the best telecommunications experience in the U.S. It has received investment from Thiel Fellowship, Canaan and Accel as well as landing a place on the Y Combinator. In 2023, Community Phone expanded into California at a time when traditional telephone network providers such as AT&T and Cox Optimum are switching from traditional copper wire to fiber optics, which risks leaving those without internet coverage in the dust.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2019
$0.2m
SEED
Sep 2018
$0.1m
SEED
Total funding: $0.3m
Company benefits
- Equity compensation - For many of our roles, employees get to own Community Phone
- Fully remote work - We are an internationally distributed team, working from home.
- Unlimited PTO - We offer unlimited PTO to our salaried employees!
- International retreats - An awesome chance for our international team to get to know each other
- Meals gifted by employees to employees - Employees congratulate each other on amazing work by gifting meals and other prizes
Company HQ
Inner Richmond, San Francisco, CA
Leadership
James Graham
(CEO & Founder)Previously co-founded Eggplay and Caffeine Software, acting here as CEO. Experience as Mobile Engineering Lead for Find & Form, Wed Developer for Sugarsnap, and as a Warehouse Worker for TJM Innovations.
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