Senior Digital Analytics Manager, Jobber
+ Stock Options
Job tracking and customer management software for home service businesses
Job no longer available
Job tracking and customer management software for home service businesses
1001+ employees
Job no longer available
+ Stock Options
1001+ employees
Company mission
To help home service professionals around the world win.
Role
Who you are
- 5+ years of experience implementing digital analytics tracking solutions for web and/or mobile
- 5+ years as a power user or administrator for Adobe Analytics, Google Analytics Universal Analytics, Google Analytics 4, or Snowplow Analytics
- 3+ years defining data layer requirements and structures
- 3+ years of experience as a power user of a tag management system (Adobe DTM/ Launch/Tags, Google Tag Manager, Ensighten, Tealium, etc.)
- Solid experience enabling digital analytics tools, such as Adobe Analytics, Amplitude Analytics, Google Analytics, Google Analytics for Firebase, and other marketing/measurement technologies such as Adobe Audience Manager, Adobe Target, AppsFlyer, Adjust, Branch, DoubleClick Campaign Manager, Display & Video 360, Google Search Ads 360, conversion pixels, etc
- A good understanding of web standards such as HTML, JS / JSON, etc
- Experience working with ad platforms such as Google Ads, Facebook Ads, and Bing Ads and app marketing ad platforms such as Apple Search Ads
- Experience with digital analytics QA tools such as Omnibug, Charles, Fiddler, HTTP Toolkit, ObservePoint, etc
- Knowledge of digital analytics industry trends: tracking libraries and SDKs, 1st party and 3rd party cookies, data layer, tag management systems, report suite configuration, etc
- Comfort with technical documentation and independently developing innovative, untested solutions
- Comfort and exposure to working with JavaScript, in XCode, or Android Studio
- Comfort working alongside various functional teams (business, product, tech, etc.), across various lines of business
Desirable
- Product Management, Web Development, or Tech background
- SQL, Google BigQuery, DBT, Looker experience
What the job involves
- We’re looking for a Senior Digital Analytics Manager to be part of our Finance & Operations Department
- As the Senior Digital Analytics Manager, your role is to maintain and advance our measurement capabilities to help Jobber be a leading data-driven organization
- You will be responsible for measuring customer behaviour on and across all the digital experiences we build to empower our businesses with valuable insights that help them make better, more informed decisions
- Partner with Demand Generation, Business Technology, and Revenue Operations to design and execute end-to-end digital analytics implementations, including requirements, implementation, QA, SQL data wrangling, and reporting
- Architect digital analytics solutions through a standard, universal lens across primarily Jobber’s marketing site, with additional focus on reliability, scalability, performance, and compliance
- Lead any technical troubleshooting on ad tracking issues and provide optimization recommendations
- Be driven by the integrity of analytics data collection, ensuring Jobber can be guided by quality data and insights
- Write documentation for business users, marketers, and web/mobile developers that details the digital analytics solution from both a business and technical perspective
- Use JavaScript, Swift, or Java to write tech specs, code samples, and build digital analytics solutions for web or mobile
- Be a subject matter expert for robust digital analytics solutions for web and mobile application tagging (data layer, JavaScript libraries, SDKs, tag management systems, Firebase, etc.), tracking (clickstream analytics, usability analytics, content analytics, DMP, media pixels, etc.), and reporting (SQL, DBT, LookML, etc.)
- Follow and help define the roadmap for digital analytics implementation to align all stakeholders with the business's top priorities and expected outcomes, assess progress, and recalibrate when required
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company HQ
Downtown, Edmonton, AB
Leadership
Sam Pillar
(Co-Founder & CEO)Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.
Forrest Zeisler
(Co-Founder & CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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