Director of Product Management, ezCater
Platform
$204-265k
+ stock options
Online marketplace for business catering
Job no longer available
Online marketplace for business catering
501-1000 employees
Job no longer available
$204-265k
+ stock options
501-1000 employees
Company mission
To provide businesses with access to high-quality and fast corporate catering, 24/7.
Role
Who you are
- 8+ years of product management experience, including 3+ years managing a team or teams of high performing Platform or Technical Product Managers, ideally in eCommerce or marketplace businesses
- Goal orientation and demonstrated record collaborating with engineering teams to deliver effective platform solutions
- A penchant for operational excellence across complex and highly technical domains, along with deep comfort defining and working with APIs that meet the needs of our evolving and expanding product and business portfolio
- Strong teamwork and collaboration skills; you’re happy and capable partnering with remote team members, managing expectations, and bringing your partners along on the product journey
- Strong analytical and qualitative data skills that give you the ability to separate the signal from the noise and inform data driven decisions
- A proven track-record when it comes to senior stakeholder management; you feel confident partnering with passionate, demanding internal groups and effectively managing expectations
- A flexible mindset that is open to change and new information. You’re first to understand when team behaviors and work methods need to adapt to new information
- Entrepreneurial spirit; a self-starter who thrives in a fast paced environment, deals well with ambiguity and focuses on driving impact
- A sharp mind, a soft heart and a large funny bone
What the job involves
- You’ll be responsible for highly strategic foundational entities such as customers, caterers, menus, and orders, and build out the platform components and APIs that enable ezCater to scale and innovate
- Your customers are the ezCater tech and product teams, as well as executive stakeholders across the business, and you’ll help balance between data-driven decision making and delivering results to meet strategic goals while shaping the future of our platform
- Drive the long-term strategy, business goals, and priorities for the platform roadmap in deep partnership with product and engineering leadership
- Build and lead a team of talented PMs to build ezCater’s platform and take it to the next level to unlock innovation across our products and on behalf of our customers
- Build empathy for your internal stakeholders, and well as ezCater customers & catering partners
- Work closely with product and engineering leadership peers across the product portfolio and across all stages of the product development process to ensure we’re focused on building the right long term solutions
- Serve as the Product leadership subject matter expert on restaurant technology
- Collaborate with peers and leaders across Design, Research, Engineering, Analytics, DS/ML and other Product teams in a fast-paced, agile-inspired environment
- Work with your team to analyze data on existing challenges to engineering efficiency and product innovation, as well as business and operations pain points, and develop a roadmap that solves the needs
- Create and monitor the ongoing metrics that define success of the ezCater Platform
- Have fun building meaningful software with awesome people
Our take
ezCater is an online marketplace app that provides catering options for businesses, working with food providers who enter their menus onto the app for customers to browse. ezCater sends each store its orders and handles customer service while the food providers fulfil the orders.
ezCater profits by charging a small commission on all orders that restaurants fulfil. The company counts JLL, RingCentral and the San Francisco 49ers among its customers. It previously fuelled expansion through acquisitions such as online catering platform GoCater in 2018 and MonkeySoft Solutions in 2019.
ezCater has enjoyed strong growth so far, in part by focusing on meal deliveries to a growing hybrid workforce as an employee benefit. It has been eyeing an IPO for some time, though these plans are yet to come to fruition. In the meantime, it has continued to develop its technology and unveiled a new supplier diversity program to uplift small businesses owned by underrepresented groups.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Dec 2021
$100m
SERIES D
Apr 2019
$150m
SERIES D
Total funding: $433.9m
Company benefits
- Unlimited Vacation
- Stock Options
- Medical & Dental Insurance
- Subsidized MBTA Passes
- 401k Match
- Stocked Kitchen
- Company Outings
- Parental Leave
- Cupcakes
Company HQ
Financial District, Boston, MA
Leadership
Stefania Mallett
(Co-Founder & Director)Former CEO of the company. Studied at MIT before spending 20 years in leadership positions at firms including IntraNet, Taskmail, More than Words, and InSite Marketing Technology.
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