Senior Deal Desk Analyst, Qualia
3+ days a week in office
Digital real estate closing platform and settlement software
Be an early applicant
Digital real estate closing platform and settlement software
201-500 employees
Be an early applicant
3+ days a week in office
201-500 employees
Company mission
Qualia's mission is to transform home buying and selling into a quick, simple, and secure experience.
Role
Who you are
- 3-4 year of experience managing contracts, deal structures in a SaaS environment
- Experience with Billing System software and Salesforce preferred
- Knowledge of SaaS renewals and retention experience
- Strong organizational skills and business judgment with the ability to handle projects independently end-to-end
- Ability to work cross-functionally across various business units, adapt quickly, and prioritize requests
- Strength in process documentation, presentation, and training
- Ability to develop a deep understanding of the company's products
- Ability to work on many deals simultaneously, handling adversarial conversations in a firm but calm manner
What the job involves
- You will be a point person on the Deal Desk team
- You will help support the Go-to-Market and Customer Success organizations with opportunity management and revenue bookings, contract review, and billing/order management
- You will ensure all Salesforce and customer data is validated and accurate with Qualia's financial standards and policies
- This individual is a subject matter expert for product and pricing, deal strategy, and is a trusted advisor to Revenue Operations and GTM teams
- You will be responsible for ensuring each deal is structured and processed in line with the company policies and confirming all deals are closed with the appropriate information
- Train and enable the Sales Team of Qualia’s processes and policies to ensure enablement, efficiency, scale, and maximum revenue generation while adhering to our financial and compliance policies
- Manage the booking process and ensure incoming Salesforce Quotes and subscriptions are accurate, including but not limited to confirming contact and billing information, discounting, non-standard terms, and custom billing schedules
- Identify recurring issues to improve the overall revenue process and provide recommendations and/or solutions on processes and system improvements
- Serve as the point of contact and subject matter expert on non-standard deal constructs, special pricing, operations, approval policies, and troubleshooting of deal issues and sales escalations
- Partner with sales and cross-functional teams including CS, Finance, and Legal to resolve deal issues on behalf of sales
- Effectively manage and work through end-of-month and end-of-quarter volumes
- Complete ad hoc projects and analysis as required
Our take
For real estate agents, closing on a property involves a complex set of multiple transactions and endless paperwork, which can risk confusing and frustrating the buyer. The real estate industry has been slow to innovate and leverage technology to create a more streamlined experience, compared to industries such as retail.
Qualia is the first end-to-end online real estate closing platform. Its suite of products brings together homebuyers and sellers, lenders, title & escrow agents, and real estate agents onto one secure, remote platform. Since launching in 2015, over half a million real estate professionals have used Qualia for their clients.
Although fully digital real estate closings still account for only a small fraction of overall closings, the company is focused on enabling all existing participants to digitize — and eventually the entire industry. According to Qualia, it’s the only way to get enough scale to actually move the process forward.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Apr 2021
$40m
LATE VC
Dec 2020
$65m
SERIES D
Total funding: $211.6m
Company benefits
- Commuter benefits
- 401k plan
- Flexible paid time off
- Paid parental leave
- Company stock options
- Work from home opportunities
- Health insurance
Company HQ
The East Cut, San Francisco, CA
Leadership
Nate Baker
(Co-Founder & CEO)Previous CEO and Founder of Nebu, and Founder and Board Member of Fractal Software.
Lucas Hansen
(Co-Founder)Previous Undergraduate Researcher at Rosenberg Lab and graduate of Stanford University.
Joel Gottsegen
(Co-Founder)Experience as a Software Engineer at Mosaic, and Data Scientist at DataFox Intelligence, Inc. Previous columnist for The Stanford Daily Newspaper. Founder of Petty Karma.
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