Enterprise Solutions Engineer, SmartBear
API
More information about location
Software testing & monitoring
Open for applications
Software testing & monitoring
501-1000 employees
Open for applications
More information about location
501-1000 employees
Company mission
To be the first choice for software development teams of all sizes – giving them tools to immediately impact the delivery of tomorrow’s applications.
Role
Who you are
- Educational Background: Technical degree (CS or CE), or coding bootcamp certificate of completion coupled with strong practical experience in tech industry
- Proven Experience: 5+ years working with APIs and backend systems; a record of solving technical problems with code; hands on experience with some of the following: OAS, Async, Kafka / RabbitMQ, API virtualization, Unit testing frameworks (Junit, Jest, xUnit, NUnit etc), GraphQL, CI/CD tooling
- Customer Focused: Experience working directly with customers or internal clients to resolve technical issues in a solution/sales engineering role, or similar (TAM, Dev Advocacy, etc)
- Leadership Engagement: Skilled in demonstrating and presenting to senior leadership (SVP and C-level)
- A People First Mindset: Your first inclination for solving a problem is to talk with the people involved, and brainstorm as a group
- Location: Remote role (EST/CST location). Preference for candidates within commutable distance to the Somerville, MA office
- Ready to Travel: Willingness to travel if needed, up to 10% of the time
- This is a full time opportunity
What the job involves
- This role will work with our industry-leading API product suite
- Our API products encompass functional testing, contract testing, virtualization, design, governance, and exploration tools. These tools are built on top of preeminent open-source API projects, like Swagger/OAS and Pact
- Be the Technical Expert: Serve as a trusted advisor to enterprise sales reps, our strategic sellers, showcasing the value of our solutions
- Lead with Solutions: Tackle technical challenges with creative solutions that are built on the SmartBear advantage
- Show Value with Demos: Develop and deliver compelling, engaging, and inspiring product demonstrations, webinars, and videos
- Strategize for Success: Partner with sales reps to navigate complex POCs and develop winning account strategies
- Engage Senior Leaders: Build relationships with executive level sponsors by bridging the gap between technology solutions and business outcomes
- Tell Our Story: Work with sales reps to go beyond the tools by crafting and communicating the SmartBear story effectively
- Collaborate and Innovate: Work closely with Marketing, Product Management, and Customer Adoption teams to drive product success and customer satisfaction after the deal closes
- Own Outcomes: Assume responsibility for all components of the technical win by completing RFPs, building POC checklists, tailored demo environments, etc
- Travel Occasionally: When opportunities arise, represent our solutions at industry events, trade shows, and customer on-sites (up to 10% travel)
Our take
SmartBear delivers a portfolio of trusted tools to give software development teams enhanced visibility into end-to-end quality. It does this through innovative test management and automation, API development lifecycle tools and application stability APM software.
The company’s active peer-to-peer community is trusted by many millions of developers, testers and software engineers at organizations such as Adobe, FedEx, and Microsoft. Te company’s adaptable software features a growing list of integrated tools including SwaggerHub, ReadyAPI, Zephyr, TestComplete, and more.
The company has seen substantial international growth and has offices across the globe. Its partnerships with businesses such as BCT and Lemontree have further fuelled its accelerated international expansion. The company also continues to develop its suite, most recently through the integration of AI - which is supported both by internal development and the acquisition of QMetry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Mar 2020
$22.1m
GROWTH EQUITY VC
Total funding: $22.1m
Company benefits
- Wellness Reimbursement
- Company Sponsored Events
- Full Medical, Dental & Vision Plans
- 401k Match
- Paid Community Service Day
Company values
- Smart - Yes, it’s in the name, but it’s who we are. We’re looking for a well-furnished minds
- Open - Supporting open source communities is in our DNA, and so are the principles behind it: respectful collaboration, empathy, and the free exchange of feedback
- Driven - It took ambition to get us where we are, and we don’t forget that. We move fast and we need innovative people who want to keep up
- Curious - The desire to learn new things. Asking questions and listening not because you have to, but because you want to
- Accountable - Taking action and being responsible for the success of our customers is paramount
Company HQ
Assembly Square, Somerville, MA
Articles
Leadership
Frank Roe
(CEO)Has been with the company since 2018, serving initially as CRO before becoming CEO in 2020. Is also a Board Member at LastPass, Strategic Board Advisor at Appsurify and was VP of Sales (Cloud Apps) at Oracle.
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