Finance Operations Project Manager, Klaviyo
$96-144k
1+ day a week in office (San Mateo, CA)
Intelligent marketing automation powered by customer data
Job no longer available
Intelligent marketing automation powered by customer data
1001+ employees
Job no longer available
$96-144k
1+ day a week in office (San Mateo, CA)
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- The ideal candidate is a strategic thinker with strong project management skills, capable of translating functional needs into comprehensive project plans and technical solutions
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
- 3+ years of experience in project management, preferably in Finance Operations or a related area
- Strong understanding of Finance, Order to Cash and Go-To-Market processes and systems
- A natural curiosity and desire to understand the desired outcomes of projects
- A very strong propensity to ask “why?”
- Excellent communication, collaboration, and interpersonal skills
- Proficiency in project management tools and methodologies
- Ability to manage multiple projects simultaneously and meet deadlines
- Detail-oriented with strong analytical and problem-solving skills
- Experience with enterprise applications such as Salesforce, NetSuite, Coupa, Concur, Zip, etc., is a plus
What the job involves
- The Finance Operations Project Manager will support the Senior Finance Operations Solutions Architect in managing various cross-functional projects, initiatives, and systems enhancements
- This role is crucial for ensuring the seamless execution of projects that drive and enhance Finance Operations and Accounting processes at Klaviyo
- Project Planning and Execution:
- Assist in translating functional needs into detailed project plans and technical solutions
- Support the Senior Finance Operations Solutions Architect in leading project intake and design sessions across Finance, GTM Operations, SMEs, and business leaders
- Manage project timelines, resources, and deliverables to ensure successful project execution from intake to delivery
- Collaboration and Communication:
- Act as a liaison between the Finance Systems team and other cross-functional teams to support scoping technology solutions, enhancements, or optimizations
- Facilitate communication and collaboration among project stakeholders to ensure alignment and successful project outcomes
- Process Improvement and Technology Integration:
- Monitor and recommend changes to improve processes, technology, and data quality
- Support the implementation of end-to-end processes, identify and close gaps in processes and dependencies, and contribute to transforming the technology landscape
- Governance and Standards:
- Follow Technology Governance by completing project intake sessions, introducing standard methodologies, principles, templates, and repeatable processes
- Assist in the creation of testing plans, templates, and carrying out end-to-end projects and testing objectives
- Change Management and UAT:
- Through partnership and collaboration with key stakeholders, support change management initiatives, UAT, programs, and large-scale cross-functional initiatives
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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