Senior Card Operations Analyst, Solaris
€53-63k
Banking-as-a-Service platform
Open for applications
Banking-as-a-Service platform
501-1000 employees
Open for applications
€53-63k
501-1000 employees
Company mission
To create a world where financial services seamlessly sync with life.
Role
Who you are
- Masters or Bachelor Degree In Business , finance or Economics or any relevant field
- 3+ Years of relevant experience in Banks or Fintechs
- Strong knowledge of Cards payments schemes , Dispute and Fraud Management
- Knowledge and comprehension of PSD2 and other regulatory requirements
- Expertise in MS Office and G Suite
- First experience using SQL queries
- Effective time management and prioritization skills
- Fluent command of English and German language communication skills
- If you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway
What the job involves
- Process 2nd level escalation tickets relating Cards Issues/declines, Card Chargebacks and Fraud Management
- Actively involved in projects relating to business process improvements or automations
- Training and onboarding new team members and actively participating in the recruitment process
- Timely Incident Management with involvement of relevant stakeholders and serving as point of contact for the Senior Management
- Monthly and quarterly reports on various card related topics
- Active stakeholder management from Cards transaction processor, ACS provider, Cards Manufacturer to Schemes
- Able to manage core processes independently from start to finish based on agreed upon responsibilities and objectives
- Manage stakeholders and deliver high quality results independently, remove road blocks and manage escalations proactively
- Proactively reach out to stakeholders to identify their needs and quickly establish their priorities
- Train and mentor other juniors in the team
Our take
Many obstacles in place prevent companies from offering their own financial services. Complex and high-cost processes mean that companies find it difficult to build their own banking systems or even apply for a banking license. This can stunt development as it reduces a company's growth and expansion options.
Solaris offers a Banking-as-a-Service platform that allows companies to seamlessly integrate financial services within their existing operations, removing traditional hurdles that companies would have to face. The company differs from the competition through the use of an API for optimal integration. It also holds a full German banking license, granting it an efficient position to deal with any red tape and complex processes, taking this strain away from companies.
Through moves such as its acquisition of MER, as well as many other collaborations, Solaris has paved the way for increased operations across Europe to now offer significant market coverage. In the long run, the company aims to be the core banking service across Europe and a foundational platform through which all companies integrate financial services into their ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2025
$160.6m
SERIES G
Mar 2024
$104.5m
SERIES F
Total funding: $748.6m
Company benefits
- Learning & development budget
- Remote working allowance
- Free online yoga
- Referral program
- Mental healthcare service
- Public transport allowance
- Partial lunch reimbursement
- Additional vacation days
- Glasses for laptop work
- Fruits and drinks at the office
- Volunteering days
Company HQ
Wrangelkiez, Berlin, BE
Leadership
Carsten Höltkemeyer
(CEO)Joined Solaris in 2022 as CEO. They are also an Executive Chairman at auxmoney. Previously they were the CFO of Merchant Services at Nets Group. CFO of Concardis Payment Group at Concardis, and a General Manager of Barclaycard Hamburg.
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