Data Analyst, Talkspace
$110-130k
Online therapy platform
Open for applications
Online therapy platform
1001+ employees
Open for applications
$110-130k
1001+ employees
Company mission
To make therapy and psychiatry more available and affordable.
Role
Who you are
- 3-5 years of experience in an analytical role, experience with healthcare data (patient outcomes, capacity planning, etc.) a plus
- BA/BS in a quantitative field like statistics, applied mathematics, economics, computer science, or equivalent experience
- Proficiency in SQL, python, and Excel / Google Sheets
- Comfortable with statistics and data manipulation
- Advanced skills in data visualization tools like Looker or Tableau are essential
- Experience with product analytics tools like Mixpanel
- Experience with leveraging GenAI tools is a plus
What the job involves
- We are looking for an experienced Data Analyst to join our Data Science team. The Data Analyst is a key contributor to the product development of Sentia’s agentic behavioral health platform, utilizing a strong data-driven approach.
- This role involves seamlessly collaborating with various technical and non-technical stakeholders to translate data insights into actionable strategies and communicating the underlying data narrative to non-technical audiences.
- This analyst will be crucial in the initial setup and architecture of the data warehouse, establishing the foundation for all data operations
- Key responsibilities include collecting requirements, querying databases, and developing dashboards and reports for both internal business stakeholders and external partners.
- The analyst excels in both qualitative and quantitative data analysis, identifying trends and surfacing crucial insights that lead to informed decision-making, and also excels in consumer product analysis.
- To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare
- Develop and refine data visualizations that clearly communicate outcomes, network performance, and user engagement trends to stakeholders
- Create automated quality reports and network performance dashboards using Looker and other tools
- Deeply understand and analyze user pathways, business outcomes, and the dynamics of our provider/partner network
- Conduct thorough quantitative analyses to support business strategies
- Utilize your expertise in SQL and Python to manage business and provider data effectively
- Collaborate with business, finance, marketing and cross-functional teams to provide data-driven insights supporting product development and provider network operations
- Navigate the intricacies of a multi-sided marketplace, understanding different stakeholder needs and market drivers
- Engage with both technical and non-technical stakeholders to transform complex data insights into understandable and actionable strategies for enhancing customer service and provider engagement
- Work closely with a seasoned Data Science team to leverage advanced analytics in shaping business and network intelligence strategies
- Create and present easily digestible and actionable recommendations to senior leadership, influencing key decision-making processes
- Build, and maintain robust, documented, and scalable data models (e.g., using dbt) within the data warehouse to support downstream reporting and analytical needs
- Collaborate with engineering teams to optimize data ingestion processes (ETL/ELT) and ensure the timely availability of high-quality data
- Metrics include model accuracy, latency, conversation depth, and user adherence to behavioral protocols
Our take
Founded in 2012, Talkspace is one of the established names in the online therapy space, offering a unique, appointment-free approach to mental health support. By providing unlimited access to a network of healthcare professionals, the platform delivers a cost-effective solution to underserved individuals in need of therapy, making mental health services more accessible than ever.
As venture capital interest in digital behavioral health continues to rise, Talkspace faces increasing competition from startups like BetterHealth and Calmerry. However, its 2021 public offering and acquisition of relationship counselling platform Lasting have solidified its position as a leader in the telehealth space.
The company isn't slowing down though. As it continues to innovate, with the launch of Talkspace Engage - a portal designed to help HR teams foster workplace mental wellbeing and increase the use of available mental health resources. More recently, Talkspace expanded its reach to 9.5M military personnel and their families, further solidifying its commitment to making mental hearth care accessible to all.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Nov 2021
$3m
GRANT
Jan 2021
$2.1m
GRANT
Total funding: $115m
Company benefits
- Health: You’ll get comprehensive medical, dental and vision plan coverage from day one
- Retirement: You’ll receive a 401k retirement savings program with company-matching
- Equity: You’ll also receive equity as part of your package
- Wellness: Enjoy a monthly wellness stipend for your own wellbeing
- Flexible time off: You'll have access to flexible PTO
- Mental health: You’ll receive access to all Talkspace products, including therapy and psychiatry
Company HQ
Murray Hill, New York, NY
Leadership
Jon Cohen, M.D.
(CEO)They joined Talkspace in 2022 as CEO. Prior to this, they were they Executive Chairman/CEO at BioReference Laboratories, SVP and Chief Medical Officer at Quest Diagnostics, Senior Advisor to Gov. David Patterson at the New York State Executive Chamber and Chief Medical Officer at Northwell Health.
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