Senior Site Reliability Engineer, Tyk
Employee share scheme available
Open-source API gateway & management platform
Job no longer available
Open-source API gateway & management platform
101-200 employees
Job no longer available
Employee share scheme available
101-200 employees
Company mission
To connect every system in the world.
Role
Who you are
- Proven experience in a senior SRE role or similar
- Strong knowledge of cloud technologies and SLA SLO SLI management
- Experience leading teams and implementing SCRUM processes
- Excellent communication and leadership skills
- Experience line managing, mentoring and coaching
- Ability to analyze and improve operational processes and performance metrics
- Experience in software design, automation, and root cause analysis
- On-call support experience and customer-focused mindset
- Collaborative attitude with commercial and technical teams
- Launching and operating production Kubernetes clusters
- Designing and operating infrastructure on AWS and other providers
- Operating MongoDB (or other document database) clusters
- Operating Redis (or other key-value storage) clusters
- Administering Linux servers
- Maintaining distributed software
- Operating Prometheus and Grafana
- Operating logging collection and analysis system
- Working hours within 16:00pm – 4:00am UTC
- Skills:
- Kubernetes (administrator)
- Go and/or Python (advanced)
- AWS (proficient)
- Linux (proficient)
- Terraform and IaC in general (proficient)
- Helm (familiar)
- MongoDB (or similar)
- Redis (or similar)
- Monitoring & logging
- Grasp of networking concepts (subnets, routing, peering, load balancing, NAT, etc.)
- Common networking protocols (DNS, TCP/IP, HTTP, TLS, UDP)
What the job involves
- At Tyk, we’re obsessed with building software that solves problems. We count on our Site Reliability Engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions
- Our customer base is growing, so we’re seeking an experienced Senior SRE to optimise, automate, and improve our performance, using insights from massive-scale data in real time. We want an original thinker, a challenger, a technical legend, an opinionated collaborator who wants to make things better
- Collaborate with the Principal SRE to shape and implement the SRE strategic plan
- Lead the SRE team in translating strategy into actionable plans, coordinating these through the SCRUM process
- Address wellbeing and performance concerns, fostering a positive and productive team environment
- Work with the Principal SRE and Scrum Master to analyse wellbeing survey outcomes and develop improvement plans
- Champion operational communication, ensuring high-quality and timely updates on team progress
- Ensure SLA compliance for our cloud environment through proactive monitoring
- Develop and oversee the roadmap for proactive alerting and monitoring
- Define and track key performance metrics for cloud services, driving continuous improvement
- Design and implement solutions to maintain and enhance KPIs
- Lead performance tuning and fault finding by analysing metrics from operating systems and applications
- Optimise system and infrastructure performance, focusing on innovation and customer needs anticipation
- Engage with commercial teams to understand growth plans and develop corresponding SRE strategies
- Direct the analysis of cloud infrastructure, focusing on automation, scalability, and management
- Align with the Principal SRE on automation strategies for cloud-operations tasks
- Model excellence in software design and automation to enhance Tyk Cloud services, creating runbooks and knowledge sharing
- Conduct blame-free root cause analysis postmortems, reporting findings and recommendations
- Document operational processes and policies, ensuring replicability and adherence
- Provide on-call support, ensuring effective response and resolution in line with SLAs
- Plan and execute software upgrades to optimise cloud services
- Assist commercial teams with data requests and account management
- Champion and adhere to SCRUM methodologies within the SRE team
Our take
Tyk offers an API management platform that enables companies to securely share data with third parties, facilitating the sale of services through non-direct channels. This solution helps businesses harness the power of their APIs on a large scale while ensuring data security and accessibility.
The platform acts as both a management and security layer between APIs, simplifying the process for organisations to manage access. By providing a robust security framework, Tyk ensures that only authorised users can interact with an organisation's APIs, thereby protecting sensitive data.
With millions of transactions processed daily for thousands of organisations, including notable clients like AXA, Cisco, Trip Advisor, Starbucks, Domino's, Sephora, and the UK Ministry of Justice, Tyk has established itself as a trusted leader in API management.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Sep 2021
$35m
SERIES B
Apr 2019
$5.5m
SERIES A
Total funding: $40.5m
Company benefits
- Everyone has unlimited paid holiday
- We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all
- Employee share scheme
- Generous maternity and paternity leave
- Company retreats
- Volunteering Days
- Employee Wellbeing platform
Company HQ
Shoreditch, London
Leadership
Martin Buhr
(Founder & CEO)Previously the Head of Technology and Product Development at Lucky Voice for 3 years and a Technical Architect at LBi for 1 year.
Salary benchmarks
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