Senior Operations Manager, Athelas
Revenue
$110-150k
+ Equity
5 days a week in office (Mountain View, CA)
AI to grow healthcare businesses
Job no longer available
AI to grow healthcare businesses
201-500 employees
Job no longer available
$110-150k
+ Equity
5 days a week in office (Mountain View, CA)
201-500 employees
Company mission
To simplify and improve healthcare delivery through AI and automation.
Role
Who you are
- 2-4 years experience in consulting, investment banking or operations at a fast-paced SaaS tech company
- Deep experience in data analysis (both SQL and Excel are a must, Python is a bonus) - basic open-resource SQL assessment will be part of the interview process
- Proficiency in documenting and developing best practices to enable incremental improvement and optimization of operational processes
- Experience working cross-functionally with sales, operations and engineering
- Demonstrated drive, intellectual curiosity, attention to detail and a proven record of success
- Novice mentality: You know what you don’t know and you aren’t afraid to ask questions to fill those gaps
- Comfort in chaos: You’re comfortable working autonomously to solve problems with ambiguity, can expertly prioritize, and have a knack for identifying internal and external blockers
- Customer obsessed: You’re going to dig until you hit bedrock to solve a problem for the customer, because we need to ensure that our clients have the cash they need to pay the doctors and nurses that work on the front lines of healthcare
- Proficient in Retool, GSuite is a plus
- Experience in the RCM space is a plus
What the job involves
- We’re looking for a Senior Operations Manager to support our Revenue Growth team for our Revenue Cycle Management (RCM) Product
- This role will be responsible for quarterly presentations of revenue growth, composed of the diagnosis of any reasons for revenue fluctuation and recommendations for improving topline performance, as well as any ad hoc analysis that is either requested by clients or would improve their overall experience
- The Revenue Growth team is critical to customer satisfaction and solvency, and requires cross-collaboration across our Product, Engineering, Account Management and Operations teams
- This is a high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem area
- Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility
- Prepare and deliver quarterly presentations on revenue performance, benchmarking against the customer's previous RCM vendor
- Explain revenue deltas by identifying process weaknesses and analyzing shifts in payer and procedure ratios
- Ruthlessly prioritize and implement process fixes to negate drops in revenue
- Craft data-driven recommendations to help customers enhance efficiency and drive revenue growth
- Launch ad hoc revenue-generating initiatives across multiple customers
- Continuously drive process improvements for both the internal team and cross-functional partners
Our take
Today, healthcare providers are tackling the growing challenge of too much paperwork and too little time for patients. Many existing electronic health record (EHR) systems only add to the problem - digital, yes, but often too clunky, time-consuming, and disconnected from the tools doctors actually need. Athelas is tackling this by reimagining how healthcare software works, helping providers spend less time lcicking and more time caring for people.
Athelas offers a full suite of tools that combine AI-powered automation, remote patient monitoring (RPM), and integrated EHR and billing systems. And its newest platform, Athelas AIR, is a next-generation EHR designed to unify clinical and administrative workflows in one intelligent system. By embedding revenue cycle management (RCM) and ambient AI documentation directly into the platform, Athelas AIR strreamlines everything from charting to billing. And the goal is simple, to reduce administrative burden, improve margins, and ultimately, give healthcare teams a smoother, smarter way to work.
The company has made some impressive strides lately too. After achieving unicorn status in 2022 and merging with healthcare software leader Commurein 2023, Athelas is now valued at around $6B. It has also partnered with organizations like Resilient HEalthcare to power at-home care programs, bringing hospital-level technology into patients homes. And with over 100 clients lined up to adopt Athelas AIR, the company is very much positioning itself as a leader in intelligent healthcare infrastructure.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$60m
SERIES B
Aug 2021
$72m
SERIES B
Total funding: $156.4m
Company HQ
Jackson Park, Mountain View, CA
Leadership
Tanay Tandon
(Co-Founder & CEO)Alongside Athelas, they are the CEO of Commure. Previously, they were a Researcher at Stanford University AI Department and MetaMind.
Deepika Bodapati
(Co-Founder & COO)Alongside Athelas, they are the COO of Commure. Prior to founding Athelas in 2016, they were a Researcher at Stanford University, Multimodality Molecular Imaging Lab and NASA Ames Research Center.
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