Revenue Operations Co-op, FISPAN

• Strong problem-solving skills and a demonstrated ability to learn quickly
• Comfortable with quality checking and auditing large numbers of records in Google Sheets
• Strong research skills, especially in gathering key information about incoming leads
• Exceptional attention to detail, critical for auditing and ensuring the accuracy of records
• Prudence and care when handling records, as the role involves potential deletion of inaccurate data especially those marked as SPAM; diligence in confirming accuracy before any deletions
• Proficiency in Excel/Google Sheets, with a comfortable understanding of researching and applying formulas when needed
• Excellent communication and written skills, essential for cross-functional collaboration, reporting, and support of multiple teams

Desirable

• We are looking for a Revenue Operations Co-op who will take on a number of tactical responsibilities being done by key people in Revenue Operations, Marketing, Partnerships, Sales, and Business Development teams
• This role offers hands-on experience in managing and maintaining records within our HubSpot CRM, specifically within a B2B2B business model
• You will be directly reporting to the Revenue Operations Manager
• Importing, mapping, and performing quality checks on records within HubSpot, originating from various marketing initiatives and lead sources
• Triaging incoming leads, assessing data accuracy, qualifying leads, and identifying/disqualifying spam entries
• Cleaning, updating, and enriching existing records that require review and data augmentation
• Providing administrative support for CRM-related tasks, as assigned by the Revenue Operations Manager, to enable Marketing, Partnerships, Sales, and Business Development teams
• Assisting in the creation of reports on marketing metrics and campaign performance
• Utilizing Gemini AI to optimize efficiency in operational tasks
• Providing ad-hoc support as required