Senior UX Researcher, Float
Corporate cards and smart spend management software
Open for applications
Corporate cards and smart spend management software
101-200 employees
Open for applications
101-200 employees
Company mission
To simplify spending so companies and teams can focus on growing their business.
Role
Who you are
- You’ve got the experience. We’re looking for 5+ years of UX Research or Business Finance experience, preferably in B2B SaaS, early to mid-stage startup environments
- You understand the landscape. Strong knowledge of business finance processes, including spend management, bookkeeping, and Canadian financial regulations
- You know the toolkit. Expertise in both qualitative and quantitative research methods, with the ability to translate findings into clear, actionable insights
- You’re comfortable with ambiguity. You’re scrappy and enjoy finding creative ways to work through obstacles. You’ve taken ownership of the product experience before and have outstanding time management skills
- You’re a strategic thinker. You can create a vision and you know how to communicate it
- You are an excellent cross-functional communicator. You effortlessly connect with any team in an org, especially Product, Design, and Engineering. You possess astute influencing skills, and you have the ability to bring multiple stakeholders together and problem-solve between various groups. You are a skilled listener who is able to understand and synthesize diverse perspectives and opinions
- You’ve got an understanding of the market. You’ve worked with accounting/finance related products, or have worked closely with finance leaders. You’re commercially focused with an understanding of the market and the business we’re in. You’re no stranger to an ROI mindset
- You’re customer obsessed. You're all about building relationships, understanding customer needs, and advocating for them passionately. You care about the details that matter to them
- You’re an owner. You take complete ownership and accountability of delivery and outcomes. You translate business requirements into technical specifications, overseeing the development process, and ensuring successful deployment. You are ready and willing to make tough decisions to achieve broader business goals and outcomes
What the job involves
- We’re looking for a creative and customer-obsessed Senior UX Researcher to join Float
- In this role, you’ll be responsible for helping to define and build a seamless business finance experience based on deep insight of the needs of our customers and Canadian businesses
- Your work will impact the entire product platform, from corporate spend management to access to capital
- As the Senior UX Researcher, you will work across our most impactful product development initiatives, partnering closely with Product Managers, Designers, and Engineers
- Your expertise in understanding business finance teams and workflows, along with your knowledge of the Canadian financial landscape, will ensure that our products are tailored to meet the specific needs of Canadian businesses
- Lead end-to-end research initiatives across both software and financial products to uncover user pain points, behaviors, and motivations
- Collaborate with cross-functional teams to drive research-based decisions that inform product development strategies
- Advocate for the user at every stage of the product life cycle, ensuring that our solutions are grounded in real-world insights
- Conduct a wide range of research methods, including user interviews, surveys, usability testing, and data analysis
- Develop and present actionable insights and recommendations to stakeholders across the organization
- Implement a UX research toolkit, bringing your expertise to select the right tools and methodologies for impactful outcomes
- Provide mentorship to designers and product managers, fostering a culture of user-centered problem solving
- Stay informed on industry trends, best practices, and emerging research techniques to continuously elevate our research practice
Our take
Traditional finance and internal expense processes are inefficient for companies. Spending on personal credit cards and filing receipts for reimbursement is a convoluted and complicated business practise. There needs to be a digital alternative to the historically laborious process of managing employee expenses.
Float is a fintech solution, built to simplify the inefficient internal expense processes. Rather than following the traditional method of spending on personal/corporate cards, filing expenses, and waiting for reimbursement - Float works by utilising technology that enables managers to allocate funds and approve expenses before purchases are made. The company also supports companies operating with remote workforces.
As the business world moves to become more international, companies will look to make their business spending as simple as possible. Float aims to develop its technology and cater to the challenge of company spending. It's $50 million C in credit financing will go some way to achieving its aims, all whilst expanding its business significantly.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Nov 2021
$26.5m
SERIES A
Jul 2021
$4m
SEED
Total funding: $32m
Company benefits
- Competitive coverage of medical, dental and vision insurance for employees
- Education & learning stipend for personal growth and development
- Flexible vacation time
- Work from home stipend to help you succeed in a remote environment
Company values
- Business spending made simple - Building a business is hard enough. We're pairing innovative financial solutions with intuitive software to empower companies and teams. We started by eliminating the time-consuming and mindless tasks associated with corporate spending and we're not stopping until all business spending is as it should be—simple
- Ready. Set. Grow - We know that with the right tools, companies and teams can focus on growing their business, not tracking expense reports, chasing receipts, or waiting for personal reimbursements
- Built with the best - We've devoted thousands of hours working directly with finance leaders, managers, and employees to build the best spending experience. Our team and investors bring experience from leading software companies including Uber, Shopify, Robinhood, and Clearco
Company HQ
Fashion District, Toronto, ON
Articles
Leadership
Rob Khazzam
(Co-founder & CEO)Previously worked at Uber for 5 years in international expansion and General Management in Eastern Europe and Canada. Prior to this they worked at a market private equity fund in Toronto.
Griffin Keglevich
(Co-founder)Previous Chief Engineer at Float, responsible for shipping and payments, previously worked in software engineering at KPMG and Shopify.
Ruslan Nikolaev
(Co-founder)Previous experience at WATonomous and then Uber as a Perception Engineer and at Shopify as a Data Scientist.
Salary benchmarks
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