Senior Product Designer, Dandy

• 5+ years of product design experience, including experience owning complex customer-facing flows
• A portfolio that showcases industry work and effective storytelling—framing problems, collaborating cross-functionally, and driving to user outcomes
• Ability to drive strategy for your product area by grounding decisions in deep customer insights and crafting compelling narratives that align stakeholders and build buy-in
• Ability to balance business goals, data insights, and user needs to shape your design approach
• Strong understanding of user research and applying both qualitative and quantitative data
• Thoughtful about fidelity and time—knowing when to move fast vs. when to invest in polish
• Excellent communication and organizational skills

Desirable

• We’re hiring a Senior Product Designer to join our Scanning & Ordering team
• In this role, you’ll lead the end-to-end design of the workflows that power how dental practices scan patients and place orders—critical moments in the restorative process
• You’ll work across both our Chairside application (native software on the laptops we provide with our scanners) and our Online Uploader (used by doctors submitting scans via our web portal)
• You’ll partner closely with our doctors, engineers (native and full stack), product managers, and customer-facing teams to deliver intuitive, efficient, and reliable order submission experiences
• This space is rich with technical challenges and meaningful impact—your work will directly shape how doctors care for their patients
• Design the whole experience of how doctors scan patients and submit orders—across both our native Chairside application and Online Uploader. Partner with PMs, engineers, and customers to identify friction points and deliver seamless, intuitive workflows that support high-quality restorations at scale
• Create clean, efficient UIs that can handle complex interactions—from scanner integrations and file types to offline workflows and native Windows constraints. Leverage innovations from our ML/AI team to reduce manual steps and streamline even the most complex submissions
• Collaborate across full-stack and native engineering teams to design interfaces that simplify highly technical processes. Ensure that practices can confidently transition from patient scan to final order without requiring extensive technical knowledge
• Use usability testing, customer interviews, and product analytics to refine and evolve your designs. Ground decisions in data and real-world feedback to ensure you're building solutions that truly work for our customers
• Advocate for our users at every stage—ensuring the tools we build make their day easier, not harder—balance speed, clarity, and flexibility to create experiences that doctors trust and enjoy using daily