Compensation Product Manager, ServiceTitan
Partner Experience
CA$122.2-172.6k
+ Equity
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
CA$122.2-172.6k
+ Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 5–7 years in compensation, with meaningful time in a business-facing or partner-facing role at a high-growth or public tech company
- A genuine product mindset you can demonstrate through real examples: something you identified, built, and measured that changed how people worked, not just a process you improved
- Deep enough comp expertise to hold credibility with HRBPs and TA from day one: offers, benchmarking, off-cycle requests, the full range of what partners bring to comp
- Active AI tool user: you can point to workflows you've built or accelerated, not just experiments you've read about
- Comfort with data audits and compensation analysis: you can identify errors, validate data integrity, and surface patterns that inform what needs to be built
- Strong financial acumen, comfortable building models, interpreting budget data, and partnering with Finance
- Advanced Excel or Google Sheets skills; data is your native language
- Workday experience, including approval workflow configuration
- Formal product management experience is a plus, not a requirement
- You've built things before someone asked you to
- You're restless about answering the same question twice, not because it's inefficient, but because it means a system that should exist doesn't yet
- You think like a product manager: who is the user, what's creating friction, what does a better version look like
- You hold a high bar for accuracy because you know compensation only works when people trust it. And you make the people around you better at their jobs
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
What the job involves
- ServiceTitan powers the businesses that keep the world running. Our compensation function is rebuilding for what comes next, and that requires someone who builds things, not just someone who knows comp
- This role exists because our internal partners (HRBPs, TA, Finance, HROps) don't have great tools. They reach us directly for answers that should live in a system. They use workarounds where workflows should exist. They wait on us when they should be moving independently. The job isn't to answer those questions faster. It's to make them unnecessary
- You've built things in your career: a tool that replaced a recurring ask, a process that made a partner team self-sufficient, a workflow that eliminated a class of questions. You've also done the comp work: pricing roles, navigating complex offers, earning credibility with skeptical partners in the first five minutes of a conversation. This role is where those two things finally belong in the same seat
- This role reports to the Director, Compensation
- Your first six to nine months are your research phase. You'll serve as the primary comp resource for TA, Finance, PBPs, HROps, and TAOps, fielding offers, pricing requests, and unique business needs directly
- Every question you field is a design requirement. Every friction point you encounter is future product backlog. You're not just answering; you're building the case for what to build next. In the near term, while self-serve systems are still being developed, this also includes data audits and system integrity checks, work that surfaces the gaps the tools need to close and ensures partners are operating from accurate information
- You own the compensation experience for internal partner teams, not just the consultation, but what replaces it. The offer calculator TA uses independently. The pricing tool that lets the business move without waiting on comp. The HRBP resource that handles the question that's always the same question
- You own the tooling roadmap, you partner with People Technology and People Insights and Analytics to build it, and you measure success by how well partners are self-supported, not by how many requests you closed
- When requests come in that cross lanes or don't have a clear owner, they land here first. You route deliberately, close the loop with the partner, and use the pattern data to identify the next thing to systematize. Intake isn't overhead. It's your best source of product intelligence
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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