Solutions Product Manager, Salesforce

• 3+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting
• Strong understanding of business workflow mapping, process modeling, and process improvement methodologies
• Proven experience translating business requirements into structured automated workflows or solutions
• Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms
• Excellent communication and collaboration skills across both technical and non-technical audiences
• Analytical mindset with ability to measure solution impact through data
• A related technical degree required

Desirable

• The Solutions Product Manager is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using the platform's existing capabilities
• This role is hands-on and execution-focused, partnering closely with customer-facing teams and AI agents to transform manual processes into automated workflows
• Unlike a traditional PM responsible for product feature development, this role is focused on blueprint creation, process improvement, and identifying automation opportunities while suggesting enhancement to the product through structured feedback
• Partner with customer-facing team leaders to map and analyze customer requirements for new solutions
• Identify operational inefficiencies, manual processes, and automation opportunities for each solution
• Build solution blueprints and workflow automations using current platform features
• Work directly with AI agents and prompting tools to design automated solutions
• Validate, test, and iterate blueprints for accuracy, consistency and performance
• Document solution architecture, demonstrations, and implementation guidelines
• Provide detailed feedback to Product Managers regarding feature gaps and enhancements needed to support solution scalability
• Support rollout and enablement of blueprint solutions across teams and customers
• Success Metrics:
• Efficiency improvements and measurable reduction in manual work
• Blueprint adoption and usage outcomes
• Quality and clarity of roadmap feedback influencing platform improvements
• Time-to-value and scalability of solution deployments