Director of IT, Fictiv
$220-260k
More information about location
Office located in Oakland, CA
Global manufacturing and supply chain company
Be an early applicant
Global manufacturing and supply chain company
201-500 employees
Be an early applicant
$220-260k
More information about location
Office located in Oakland, CA
201-500 employees
Company mission
To simplify sourcing for customer manufacturing.
Role
Who you are
- Deep, hands-on experience with:
- CrowdStrike Falcon (EDR, policies, response workflows)
- Next-generation SIEM platforms (e.g., Splunk, Chronicle, Elastic, Falcon LogScale)
- Microsoft Entra ID (Azure AD) and identity migrations
- Intune endpoint management across Apple and Windows devices
- Microsoft 365 & Slack Enterprise Grid administration
- Strong foundation in:
- DNS, SaaS environments, and enterprise IT operations
- Large-scale migrations and system integrations
- 10+ years in IT operations, infrastructure, or systems engineering
- 5+ years managing IT teams (people leadership required)
- Experience supporting 200+ user environments across multiple locations
- Proven experience in mergers, acquisitions, or major IT consolidations
- Service-first mindset with strong accountability
- Hands-on, no-ego approach to leadership
- Clear communicator with both technical and non-technical stakeholders
- Comfortable operating in ambiguity with a bias toward action
What the job involves
- We are seeking a hands-on Director of IT to lead technology operations for a newly combined global organization
- This role carries a dual mandate: completing a critical integration effort over the next 8–12 months and, more importantly, building and running a scalable, high-performing IT function for the long term
- You will lead a globally distributed team of ~14 IT professionals across the U.S. , India, China, and Mexico, while owning the performance, reliability, and evolution of the company’s technology environment
- This is not a purely managerial role—we are looking for a leader who can operate at both a strategic and technical level, directly engaging in systems configuration, troubleshooting, and architectural decision-making
- Own day-to-day IT operations ensuring systems are reliable, secure, and performant
- Establish service levels and build a responsive, unified IT support experience
- Lead incident management processes, including escalation and communication protocols
- Proactively monitor and improve system health and performance
- Drive completion of a major technology integration (8–12 months), including:
- Microsoft 365 and Entra ID consolidation
- Migration from Google Workspace
- Okta decommissioning
- CrowdStrike Falcon deployment
- Next-gen SIEM implementation
- Ensure business continuity, quality, and timeline accountability throughout
- Own Entra ID (Azure AD), including SSO, MFA, conditional access, and provisioning
- Manage Intune across macOS, iOS, and Windows environments
- Lead CrowdStrike Falcon operations and SIEM strategy, including threat detection and response
- Oversee SOC strategy and vendor partnerships
- Administer Slack Enterprise Grid, Microsoft 365, and meeting platforms (Teams/Zoom)
- Ensure tools are reliable, secure, and aligned with business needs
- Lead and unify a global IT team across legacy organizations
- Build a strong service-oriented culture and eliminate “us vs. them” dynamics
- Mentor team members and identify future hiring needs
- Own vendor relationships (Microsoft, CrowdStrike, Slack, etc.)
- Manage IT budget, optimize costs, and lead contract negotiations
- Provide visibility into IT spend and cost-saving opportunities
Our take
Fictiv is a digital manufacturing ecosystem that enables companies all over the world to acquire parts and components quickly. Its digital platform and global partner network provide a powerful palette of features, with the company positioning itself as the Amazon Web Services of hardware.
Also on offer from Fictiv is 3D printing, with the platform taking advantage of a range of technologies in this area. This makes it possible for businesses to obtain production-quality parts, without having to invest in tools and expertise.
The company has also leveraged technology in order to provide customers with access to a wide range of capabilities through components. With the 3D printed materials market set to reach $18 billion by 2030, Fictiv is well-placed to benefit from this significant growth, especially following its significant investment in accelerating product innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2022
$100m
SERIES E
Feb 2021
$35m
SERIES D
Total funding: $193m
Company benefits
- Monthly virtual work stipend
- Wellness perks
- Paid volunteer days
- Learning and development stipend
- Paid parental leave
- Equity options
Company HQ
West Oakland, Oakland, CA
Leadership
Dave Evans
(Co-Founder & CEO)Alongside serving as Fictiv's CEO, Dave is also the CEO of MISUMI USA. He is also an Executive Board Member at Fast Company, a Manufacturing Industry Contributor at Forbes Technology Council, and a Member of the Advanced Manufacturing Group at the World Economic Forum. Previously, he served as a Lead Hardware Engineer at Ford Motor Company.
Nathan Evans
(Co-Founder & Head of Climate/AI)Nathan earned a BA in International Relations and an MA in Chinese from Stanford University. He then worked briefly at Microsoft as an Area Marketing Manager. He also founded Citizens of Wine and worked as an Associate at Seven Hills before co-founding Fictiv in 2013.
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