Staff Product Operations Manager, ZenBusiness
Offers Equity & Bonus
All-in-one business products & service platform
Be an early applicant
All-in-one business products & service platform
201-500 employees
Be an early applicant
Offers Equity & Bonus
201-500 employees
Company mission
To enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs.
Role
Who you are
- 7+ years in Product Operations, Product Management, Program Management, or a similar product-adjacent role
- Deep familiarity with modern product teams, tools, and delivery models
- Strong facilitation skills—comfortable leading discussions with senior stakeholders
- Systems thinker who can balance strategy with execution
- Practical experience improving processes and making adjustments (not just documenting them)
- Curiosity and pragmatism around AI and automation in internal workflows. Bonus: demonstrated experience piloting or implementing AI tools in product workflows
What the job involves
- We’re looking for a Senior Product Operations Manager to help scale how Product works across teams
- This role sits at the intersection of product strategy, product execution, and enablement—owning the systems, rituals, and tooling that turn company priorities into focused, well-resourced product work
- You’ll partner closely with Product, Engineering, Marketing, Sales, and Design leaders to reduce friction, improve clarity, and ensure our highest-priority initiatives have the structure and support to succeed
- This is a highly cross-functional, high-impact individual contributor role with broad visibility and influence
- Optimize product tools & processes:
- Assess and evolve our product roadmapping & prototyping tooling (e.g., Jira, Confluence, Figma Make, etc) to improve clarity, flow, and automation practices
- Identify and pilot AI-enabled opportunities to simplify those workflows, automate manual overhead, simplify Scrum ceremonies and improve decision-making
- Establish lightweight, scalable product processes that teams actually want to use to streamline development
- Clarify and manage Product Lifecycle milestones with teams
- Build enablement & training programs:
- Create documentation and training sessions that upskill teams on new tools, processes, and AI-powered workflows
- Act as a force multiplier by ensuring Product teams can self-serve on common processes and tools
- Enable focus and resourcing on priority work:
- Be a thought partner to the VP of Product in assessing processes in place and areas for improvement
- Partner with Product and Engineering leadership to ensure prioritized initiatives have clear ownership and realistic cross-team resourcing
- Support capacity planning, tradeoff conversations, and dependency visibility across teams
- Facilitate project intake processes and scope management to ensure clarity before work begins
- Drive prioritization workflows and maintain visibility across Enterprise, Velo, Direct Customer Acquisition, GWOC, and WC Ops Platform teams
- Help reinforce, iterate, and improve our shared operating model for how product work is prioritized, staffed, and delivered
- Act as the connective tissue between cross-functional teams to surface dependencies, blockers, and resourcing constraints early
- Run product strategy and ideation rituals:
- In collaboration with the Product Operations team, design and facilitate product brainstorming and planning sessions aligned to company priorities and goals
- Translate high-level strategy and goals into structured inputs that help teams generate strong product bets
- Create repeatable forums and artifacts that drive alignment, momentum, and clarity
- Act as a force multiplier for Product leadership:
- Identify friction points, gaps, or inconsistencies in how product work gets done to bring about resolutions
- Bring structure to ambiguity without adding unnecessary process
- Serve as a trusted partner to executive leadership on how to scale the organization effectively
- Roadmap Delivery:
- Coordinate end-to-end delivery of certain top-priority projects
- This role helps ensure that:
- Product teams spend more time building and less time untangling the process
- Company priorities translate into focused, well-resourced product work that takes a test our way in approach
- Product leadership has leverage, visibility, and alignment as the organization scales
Our take
Many aspiring entrepreneurs have ideas for starting a business, but getting an idea off the ground can be difficult without the right expertise. Bureaucracy and filing prevent many people from starting their business to begin with; while compliance, banking and accounting present further challenges for the business to grow past its initial creation.
ZenBusiness provides an all-in-one business product and service platform, helping entrepreneurs to create an LLC by handling filing options, business registration, and the creation of EINs. Once a business is created, the company supports it by taking care of compliance, business banking, taxes, accounting and domain name registration - helping clients grow their businesses with ease.
Whilst business creation and growth services are nothing new, such solutions are usually fragmented, resulting in entrepreneurs juggling an overwhelming number of services. By providing an all-in-one platform, ZenBusiness aims to eliminate this problem, a worthwhile undertaking which has seen the company rise to a $1.7 billion valuation in five years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Sep 2022
$2.5m
LATE VC
Dec 2021
$3.5m
LATE VC
Total funding: $281.7m
Company benefits
- A fully-remote company based in Austin, Texas
- Flexible vacation and time off policy
- Paid holidays
- Employee assistance programs
- Stock options
- Medical, dental, vision & disability insurance
Company HQ
Mccarty Triangle, Austin, TX
Leadership
Ross Buhrdorf
(CEO & Co-founder)Experience as CTO and VP of Development of Salion from 2000 to 2004. CTO of HomeAway.com from 2005 to 2015.
Shanaz Hemmati
(Executive Advisor & Co-founder)Experience as Database Architect for Surgient. Database Architect and Global VP of Information System for HomeAway.com from 2006 to 2016.
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