Communications and Marketing Lead, Beam
Local Authorities
£50-65k
+ EMI-qualifying share options
2 days a week in office
Reinventing welfare services with Tech & AI
Job no longer available
Reinventing welfare services with Tech & AI
101-200 employees
Job no longer available
£50-65k
+ EMI-qualifying share options
2 days a week in office
101-200 employees
Company mission
To give everyone access to human-centred welfare services.
Role
Who you are
- This is a broad and hands-on role. You’ll come highly capable on some existing marketing or communications disciplines and be hungry to develop new capabilities in a supportive team environment
- You’ll also thrive with the ownership that comes from being a “Full-Stack Storyteller” for your customer verticals: able to set and execute against strategy alongside senior commercial leaders
- A natural storyteller: spotting the hook and holding people’s attention with ideas, words and visual components comes naturally to you
- A doer: AI will accelerate us, but you still enjoy the craft of writing and satisfaction of getting stuff done, whether writing an award-winning award application or securing a high-profile podcast for a cofounder
- Results-driven: you thrive working towards ambitious targets that mean you - as a Full Stack Marketer - let us punch above our weight with brand awareness in our SMB and Enterprise verticals
- Adaptive and resilient: you thrive in a dynamic environment and are optimistic about overcoming obstacles while maintaining motivation
- Passionate: you’ll be using using the power of storytelling to help deliver our mission
- High level of autonomy and ownership: as the sole “storyteller” accountable for your verticals, it will be your job to build strong relationships with customers, colleagues, and the knowledge necessary to tell stories effectively
- At least 4 years’ relevant experience: you’ll need to have got your hands dirty with at least two of Social Media, Blogging, PR, Events, and Email Marketing
- Hunger to level up your Marcomms capabilities: you’ll have deep curiosity to level up in new disciplines to become a true Swiss Army Knife of Marcomms, and the ability to swiftly learn and use tools like Webflow, Canva, Figma and Customer.io
- Excellent written and spoken English: you are adept at writing clear, concise, human English and can tailor messages to audiences, whether senior government officials, frontline staff, or prospective employees. Bonus points for fluency in any European languages too
- Creativity: there is no playbook, you’ll be writing it with the support of other “Full Stack Storytellers” from across Beam
What the job involves
- Beam’s mission is to give everyone access to human-centred welfare services
- Great technology is the key to providing this at scale, and we’re building a suite of AI products to revolutionise frontline work
- There’s lots of excitement across Government around using advanced technology to tangibly improve the lives of residents and with Beam Notes we are pioneering the use of AI in frontline services
- Your role is to work hand in glove with our commercial teams to tell powerful stories about our innovation, impact, insights and more to prospective customers through a range of channels
- On the cusp of an exciting rebrand, and with a goldmine of compelling and moving stories to tell, our Marcomms team is being built out in earnest for the first time in Beam’s history
- This role will play a pivotal role in supercharging our mission through the power of storytelling
- Becoming an expert and trusted partner in your customer geography and verticals: working closely with Sales and Customer Success to proactively identify opportunities, and regularly speaking to customers to develop a deep understanding of frontline work and AI
- Forward planning your integrated Marcomms strategy: you’ll have high ownership to design and execute on a strategy using a range of potential tools and channels, including:
- Written and visual content - such as Insights, Success Stories, and company news - on our owned and social media
- PR and influencer marketing
- Conferences and hosted events
- Webinars, podcasts and virtual events
- Partnerships
- Research reports
- OOH and merchandise
- Newsletters and email communications
- (Anything else you think we’re missing!)
- Spotting and crafting “the story opportunity”: whether that angle is AI, social care, employment, human interest or data-led - you’ll spot it and tell it compellingly
- Building journalistic and influencer networks: with Tier 1 and trade press, you’ll proactively and reactively pitch stories, and identify vertical-specific champions who command the respect of our customers
- Working with functional experts to support your work: whether data-driven performance marketers, designers or with our global events support, you’ll work collaboratively and move fast
Salary benchmarks
Our take
Trusted by over 100 government partners, Beam is a social enterprise that brings AI to welfare services. Enabled by tech and AI, their caseworkers have supported thousands of underserved people into homes and jobs, whilst their software has slashed admin for thousands of frontline workers across the UK.
Beam is funded by established names in the UK tech scene, the world's top impact funds and the Mayor of London. Founder and CEO, Alex Stephany, brings a track record from his previous startup backed by Index Ventures and was even named Purpose Entrepreneur of the Year 2024. The rest of Beam's senior team has their own wealth of experience from a variety of leading startups, tech, and social impact businesses like Arm, Multiverse, and GoCardless.
Beam has also won multiple awards, including a Queen's Award - one of the UK's most prestigious business awards - and has twice been voted as one of the top 100 places to work in the UK. Their work has been covered widely in the media, with features from the BBC, The Times, FT, Forbes and The Independent.
AI has the potential to be a game changer for social workers and in a recent pilot, Beam's AI tool, Magic Notes, reduced the time spend on administrative tasks by over 60% and cut assessment write-ups from four hours to just 90 minutes. As councils explore next steps, Beam's technology is already redefining how frontline workers deliver care, so they can spend more time on what matters most.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
5 people
Rachel Astall, CCO
Our mission
Our 5-person C-Suite brings together leaders from tech, care work and AI - bringing a wealth of diverse experience.Insights
61% female employees
61% employee growth in 12 months
Glassdoor (3.9)
Company
Employee endorsements
Meaningful work
"I love working for Beam because you can be certain that everything you do day-to-day will have a visible and lasting impact on a homeless person."
Company benefits
- Share options: Be a Beam owner with EMI-qualifying share options
- Access to therapy, coaching, classes & content - powered by Oliva
- 1:1 workplace coaching with More Happi
- Your own financial well-being coach, through Bippit
- Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays
- Work remotely up to 6 weeks a year
- Eligible for a 6-week sabbatical after 3 years in service
- Nursery scheme through Gogeta
- Healthcare cover through Benenden Health
- Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks
- £200 WellBeam budget for activities enhancing wellbeing and professional development
- Annual membership to Shoreditch Exchange gym (London office only)
- Pension scheme where we contribute 4% of your salary and you contribute 5%.
- Free subscription to the Calm meditation app
- Discounted bike and accessories with Cyclescheme, and tech products with Techscheme
Company values
- Mission first: We drive the mission for those we serve with heart, grit and zero ego
- Aim high and deliver: We deliver outsized impact through setting and executing against ambitious targets
- Raise the pace: We move with urgency and accelerate others, without compromising excellence
- Get better together: Everything is a work in progress. We constantly work on improving ourselves and Beam
Company HQ
London, UK
Articles
Leadership
Alex Stephany
(Co-Founder & CEO)Previously CEO of JustPark, a leading online marketplace for parking with over 4M customers backed by Index Ventures. Expert on the sharing economy and author of The Business of Sharing (Macmillan).
Seb Barker
(Co-Founder & COO)Helped pioneer personalised healthcare for the NHS. Worked on the world's first social impact bond in homelessness.
People progressing
Ryan joined in 2020 as an Operations Executive. Since then, they have held a number of roles and are now the Head of Operations.
Diversity, Equity & Inclusion at Beam
- We work hard to build teams that are diverse in every way.
- We’re committed to creating inclusive hiring processes which allow people with diverse backgrounds to showcase their talents
- We particular encourage applications from those who are underrepresented in startups: those from black and underrepresented ethnic groups and people with lived experience of homelessness/social disadvantage
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