Workplace Host, Entain
£28-32k
+ A regular bonus
2+ days a week in office
Sports betting and gaming entertainment provider
Posted today
Sports betting and gaming entertainment provider
1001+ employees
Posted today
£28-32k
+ A regular bonus
2+ days a week in office
1001+ employees
Company mission
To lead the change in sports betting, gaming and interactive entertainment.
Role
Who you are
- Must have excellent written and verbal communication skills
- IOSH qualification or equivalent preferred
- Previous experience in large corporate environment preferred
- Must be able to present to stakeholders at all levels
- Proficient in Microsoft Office 365 suite
- You will be shown how to use a number of our own systems including but not limited to Verkada, Janus, Concerto, Condeco, ServiceNow and Oracle. Any existing experience with these products will be an advantage
- As a representative of the team in a ‘customer facing’ role, we would ask that you adopt a smart casual style that’s practical for the role being carried out
What the job involves
- The Workplace Host plays a key role in delivering a polished, high-trust workplace experience across our London offices. This role blends front-of-house excellence, operational awareness and workplace coordination to ensure every colleague and visitor experiences a professional, welcoming and well-run environment
- Deliver a boutique, first-class lounge level experience to colleagues and visitors at all times
- Provide a warm, confident and professional welcome, acting as a visible ambassador for Entain
- Manage new starter arrivals, ensuring access passes, desk bookings and day-one readiness
- Operate the office switchboard, triaging and redirecting calls appropriately
- Maintain strong security awareness including visitor management, access control and emergency procedures
- Support desk booking activity within Condeco, including changes and colleague guidance
- Act as a subject matter expert on meeting rooms, pods and collaboration spaces
- Prepare and reset meeting rooms throughout the day to a high standard
- Maintain a calm, solutions-focused approach during busy periods or unexpected requests
- Support postroom operations including digital mail, franking machines and courier coordination
- Carry out regular stock checks across kitchens, stationery areas, printers and meeting spaces
- Work with the team to ensure supplies are replenished proactively, maintaining workplace standards
- Conduct regular office walk-throughs to identify safety risks, faults or housekeeping issues
- Remain visible and approachable to colleagues needing support
- Oversee contractors on site, maintaining awareness of works being carried out and associated RAMS
- Support purchase orders, invoicing processes and supplier coordination
- Use CAFM platforms including Concerto, ServiceNow and Infraspeak to log and track workplace activity
- Maintain accurate records to support reporting, audits and operational transparency
- Assist with internal communications via Viva Engage, including workplace updates and events
- Travel between our main London offices as required, with occasional visits to other UK talent hubs
- Support workplace events, activations and engagement initiatives
- Assist EAs and PAs with on-site coordination including meeting adjustments and executive visits
- Provide remote support to other Entain workplaces when needed
- Build strong relationships across Workplace, Security, IT and wider business teams
Salary benchmarks
Our take
Entain stands as a prominent global player in the sports betting and gaming industry, operating within the expansive realm of entertainment. Engaging in diverse facets of sports betting, gaming, and interactive entertainment, the company boasts ownership and management of a varied portfolio featuring renowned brands like Bwin, Coral, Foxy, and Ladbrokes.
At the core of its services, Entain facilitates sports betting, enabling users to wager on a multitude of sporting events. Additionally, the company offers an array of gaming services encompassing casino games, poker, and various interactive entertainment options. Leveraging advanced technological capabilities, Entain is uniquely positioned to deliver an unparalleled and sophisticated user experience.
The company's strategic prowess is evident through key partnerships, notably with MGM Resorts International, exemplifying its concerted efforts to establish a significant presence in the US market. Entain continues to navigate industry complexities, underpinned by its diverse brand portfolio, cutting-edge technology, and strategic collaborations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
48% female employees
Company
Company benefits
- Private medical insurance
- Pension Scheme
- Sharesave Scheme
- Paid subscription to the mental wellbeing app Unmind
- Entain & Enhance days – 2 paid days off to focus on you professional or personal development
Company values
- Do what’s right
- Go beyond
- Keep it Simple
- Win together
Company HQ
Stratford, London, UK
Articles
Leadership
Stella David
(CEO)Diversity, Equity & Inclusion at Entain
- Levelling the playing field. At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, the wider sports betting industry, and society beyond. Our purpose at Entain is to bring moments of excitement into people’s lives. But none of this would be possible without our people working at their best. To achieve that, we’re creating an environment where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate individual differences, and make sure everyone is supported, and empowered, to thrive.
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